QA

Question: Why Did Amazon Let Me Keep My Return

If it was sold by Amazon, they may not resell it as used and rather let you keep it than pay for you to return it to them and them have to dispose of it. Amazon tries very hard to ensure that customers are happy and buy from them again. They are not as focused on grinding out every possible cent from their business.

Will Amazon let you keep return?

Amazon will only let you keep an item if it’s their error — if it’s cheap enough. Make sure you’re up to speed on Amazon’s return policy. If you’re making a return for any reason other than an error made by Amazon, they’ll actually make you pay to ship it back to them, deducting the shipping cost from your refund.

Why does Amazon let me keep my return?

What Is Amazon’s Refund Policy Without Return? The company’s Conditions of Use states that Amazon doesn’t take title to returned items until it arrives at their fulfillment center. A refund could be granted without needing a return, but this is decided solely at Amazon’s discretion.

Why does Amazon refund without return?

Amazon calculates the pros and cons and decides if that item is worth getting back. If Amazon finds out that the product value surpasses the shipping cost and other expenses, it gives a refund without a return. For this reason, Amazon has given sellers the option to let buyers keep the items once granted a refund.

Can Amazon ban your account for too many returns?

Amazon doesn’t want to lose any customers unless it really has to. Most of the time, a warning about too many returns is enough to keep shoppers from going overboard. However, Amazon may use its discretion on a case-by-case basis to occasionally ban shoppers from Amazon if they are abusing the return policy.

Can Amazon IP ban?

Repercussions, however, have only been limited to Amazon banning the IP addresses used in suspected data scraping. Although the e-commerce giant has an automated system in place that detect data scrapers and ban their IPs, users have found out that this system doesn’t block all data scraping activities.

How do I know if my Amazon account is flagged?

You can also tell if your account is flagged because when you call for simple reasons like “ I didnt get my shipment or my shipment arrived damaged”, the agent will kindly tell you to hold and they will transfer you to the department that will assess if they should give you that one more refund or replacement.

What happens if Amazon rejects a return?

If you refuse the request, the odds are very high that you will lose the item and the buyer will get a full refund. However, the buyer can still leave negative feedback and/or file an A-Z claim up till 90 days and even AFTER then but only with the help of an Amazon customer service rep.

How do I contact Amazon about a refund not received?

Request an A-to-z Guarantee Refund Go to Your Orders. Locate the order. Select Problem with order. Select your problem from the list. Select Request refund. Enter your comments in the text box. Select Submit.

Can Amazon sue you?

But Amazon customers should remember that they can still sue Amazon for bodily injuries or property damage, especially if the amount offered doesn’t cover their expenses. Amazon says it “usually” resolves claims within 90 days and that customers can “withdraw a claim made under this process at any time.”Aug 10, 2021.

What happens when Amazon ban your account?

The service will suspend the account temporarily for minor violations, such as sending the wrong item accidentally. To cut the suspension time short, write an appeal. If there is no expiration date on your suspension notice, your account is banned.

What happens if Amazon closes your account?

Closing your account permanently means you won’t have access to the products and services associated with your closed account, including: Your customer profile including your reviews, discussion posts, returns and refunds for orders. Your Amazon Web Services (AWS) account and the resources in your account.

Can Amazon detect bots?

1. Amazon can detect Bots and block their IPs. Since Amazon prevents web scraping on its pages, it can easily detect if an action is being executed by a scraper bot or through a browser by a manual agent. A lot of these trends are identified by closely monitoring the behavior of the browsing agent.

Does Amazon know if you’re using a VPN?

Amazon is very efficient at detecting VPNs and regularly blacklists their IP addresses, meaning most free VPNs are unlikely to work. Free VPNs tend to have too many users on a limited number of servers and these IP addresses are quickly flagged as a result.

Why did Amazon block my account?

Providing false information to Amazon Entering fake information is one of the most common reasons most Amazon accounts get locked. Amazon has numerous ways to verify if you provided a false name, shipping address, billing address, and other important information.

Is there a limit to how many returns on Amazon?

You can do maximum 10 return. If you buy a book return after 6 day, you will get full refund. You can do this for 10 times.

Does Amazon sell returned items as new?

Every previously used or returned product on Amazon Warehouse comes with a condition description, such as like new, very good, good, or acceptable. Amazon Warehouse goods in perfect working condition with just some possible wear and tear to the packaging are like new.

Can a return be rejected Amazon?

Any items returned without original documentation will be rejected. Items that have been resized, damaged, or otherwise altered after delivery won’t be accepted for return.

Is there a live chat for Amazon?

Online Chat.

How do I escalate a complaint to Amazon?

If your query remains unresolved, you can escalate the matter to our Grievance Officer. You can contact our Grievance Officer – Mr. Suresh John at amazonpay-grievance-officer@amazonpay.in with the details of your interaction with the Grievance Officer.

Does Amazon have a complaints department?

To file an official complaint with the online retailer, you can: Call customer service at 1 206-922-0880. Log into your Amazon account and click on the complaints link at the bottom of the page.