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Can you return Verizon equipment to store?
To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Return Options: Return rented equipment to The UPS Store nearest you. Equipment serial numbers will be scanned and returned to Verizon.
Where do I return my Verizon device?
Items bought at a Verizon store, on verizon.com or with our Customer Service can be turned in at a Verizon store for 30-day returns and exchanges and for trade-ins.
Can I return my Verizon FIOS equipment to a Verizon store?
Verizon is known for its strict return policy. You should follow the return process carefully if you want to avoid penalty charges. Once you have canceled your Verizon service, you can decide whether you want to start the return procedure by: Taking the equipment to the nearest Verizon store.
Does Verizon FIOS have stores?
At many (but not all) of the Verizon Fios TV store locations below you can: Order Verizon products and services.
What FIOS equipment needs to be returned?
Re: What equipment do I have to return? You need to return the router, STBs and remotes. The ONT, BBU and PSU can remain. Unplug the power to the PSU and open the BBU and disconnect the battery.
How do I cancel my FIOS equipment and return?
If you’d still like to cancel, give us a call Monday – Friday, 8:00 – 5:00pm EST, at 1.844. 837.2262. Remember to have your account information handy. Once your service is cancelled, don’t forget to utilize My Verizon to check the status of your final bill, equipment return, and refunds, if applicable.
What do I do with my old Verizon router?
If you want to return it, you can drop it off at a FIOS store or at a UPS store. Hang on to the receipt in case VZ tries to bill you for the old router. They’ve been known to do that.
Can you negotiate with Verizon FIOS?
Verizon fios isn’t the worst cable provider to negotiate with but there’s a lot of things to think about if you want to fully maximize the savings on your bill.
Can you cancel Verizon FiOS within 30 days?
Verizon Fios IS is subject to a thirty-(30) calendar day money-back guarantee, which begins upon billing. During this thirty (30) day period you may cancel the Service and receive a full refund of all monthly charges paid as well as any one-time charges and equipment charges paid to Verizon.
Where can I pay my Verizon FIOS bill?
How can I pay my Verizon Fios bill in person? Location Payment types accepted Bring this with you to make a payment Verizon Fios Local Presence Center Credit, Debit, Check, Cash Billing statement, Account number or Phone number CVS, 7-Eleven * Cash Payment Barcode displayed on page 2 of your billing statement.
What is the difference between a Verizon store and a Verizon authorized retailer?
What Is the Difference Between Verizon And Verizon Authorized Retailer? Verizon stores are fully owned by Verizon themselves, whereas authorized retailers are owned by private individuals authorized to sell Verizon products. Another difference is the return policy.
Is Verizon Fios different than Verizon Wireless?
Verizon Wireless is an entirely separate divison from the side of the company which supports FIOS/consumer markets. So they have different login’s.
How do I get a new cable box from Verizon?
If you are an active Verizon Fios TV – Private subscriber, you may upgrade your Set Top Box (STB) to a DVR by calling Verizon at 1.800. VERIZON (1.800. 837.4966).
Do you have to return remotes to Verizon?
Any old remotes that you may have do not need to be returned. You can go ahead and discard the old remote.
How much does it cost to cancel my Verizon plan?
Verizon charges an Early Termination Fee (ETF) of $350 through the first six months of service. The termination fee declines gradually over the course of the rest of the contract, including $10 per month for months 7-17; $20 per month for months 18-22, and $60 upon completion of the 23rd month.
How do I cancel my Verizon services?
The only way to cancel is to head into a Verizon store in person or call Verizon’s customer service line. They need to be able to verify who you are before they go losing any money – ahem, canceling someone’s account. If you want to cancel, you can call Verizon’s cancellation line at 1-844-837-2262.
How do I cancel my Verizon landline service?
You can cancel service Monday – Friday 8:00 am – 6:00 pm (ET) by calling 1-844-837-2262.
Is it safe to throw away a router?
Can I Throw Away an Old Router? You should not dispose of your old routers via your council collected general waste and recycling bins. This is because your router will fall into the category of waste electrical and electronic equipment recycling or WEEE for short.
How do I dispose of an old wireless router?
How To Dispose of the Old Router Contact a Local Recycling Centre. The best way to get rid of your old router is by contacting a recycling centre in your local area. Donate Your Old Router. Use it as a Guest WiFi or Network Switch.
Do I need to reset my router before selling it?
A factory reset is a good idea if you’re selling or disposing of your router. This way, whoever gets your router next can start fresh, without seeing any of your personal information (like your Wi-Fi passphrase.)Jul 31, 2019.
How do I get rid of Fios TV?
Call 1800 Verizon and get a customer service representative. If you can’t get one, say cancel service (or the like). You should get someone then. Or can hit support via twitter @verizonsupport.
Why is my Verizon FIOS bill so high?
There may be a promotional discount applied when you sign up for a contract. Often, these promotions expire, and you may see an increase in your bill. Check your bill for the date your promotion will expire. Promotional Discounts can be viewed on your online bill or on the My Fios app under “Your Discounts”.
What is the average Verizon Fios bill?
Verizon Fios Home Internet prices and plans Plan Price Download speed Internet 300/300 $39.99/mo.* 300 Mbps Internet 400/400 $64.99/mo.* 400 Mbps Internet 500/500 $64.99/mo.* 500 Mbps Fios Gigabit Connection $89.99/mo.† Up to 940 Mbps.
How many days do you have to cancel Verizon FiOS?
It’s best to return it as soon as possible. Verizon allows you 30 days to complete the return. Failure to do so within that period will result in unreturned equipment charges.
How can I get out of my Verizon contract without paying?
Here are some ways to get out of your cell phone contract without paying the Early Termination Fee. Transfer to a Cell Carrier That Will Pay Your ETF. The Cell Provider Changes the Terms of the Contract. Transfer Your Contract to Someone Else. Complain Often, but do it the Right Way.
Is there a grace period to cancel Verizon FiOS?
To the extent permitted by applicable law, you or Verizon may terminate the Service at any time and for any reason. Termination by you will be effective on the last day of that month’s billing cycle, and you are responsible for all charges incurred through that date.
