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Call the EasyPay Account Service Center at 1-877-323-7433 immediately if your card is lost or stolen. You can also file a claim online.
How do I report a lost MetroCard?
If your card is lost or stolen, you have two options: File a report online. This is your best option. Call 511 and follow the prompts get to the Balance Protection Program.
What happens if I lost my MetroCard?
If your card is lost or stolen, simply call 511 or 718 330-1234 and follow the prompts until you get to the Balance Protection Program. Then, supply us with the number of the credit, debit, or ATM card you used to purchase your MetroCard. The $1 new MetroCard fee will not be refunded to you.
How do I replace a fair fare MetroCard?
Log in to your ACCESS HRA Fair Fares NYC account. Click on the “Report Fair Fares NYC MetroCard Lost or Stolen” link and follow the instructions on the screen. Call 311 for assistance by phone.
How do I transfer my MetroCard balance to another card?
All you need to do is go up to a Metrocard vending machine, insert your card after selecting either “Add Value” or “Add Time,” and the machine will automatically recognize that your card is expired. It will transfer the balance to a new card, and you can then complete your transaction.
Can I track my MetroCard?
Every MetroCard has a number on the back that you can use to track your card. Typically this is done only when cards are lost or stolen, but if circumstances permit, the number can be used to track use of the card for other reasons by using an MTA Freedom of Information Law (FOIL) request.
Can you check a MetroCard balance online?
Keep in mind that you cannot check your Metrocard balance online. Currently, the New York City Metrocard does not offer an online method for checking your card balance. If you need to access your balance, you’ll need to do so while at the subway station or using the bus.
How do I get a replacement senior MetroCard?
Call the EasyPay Account Service Center at 1-877-323-7433 immediately if your card is lost or stolen. You can also file a claim online. We will deactivate your card to protect you from unauthorized charges. We will also send you a replacement card in the mail.
How do I contact MTA customer service?
MTA and Other General Numbers Out of region callers: 877-690-5116. International callers: 212-878-7000. Police Emergencies: 911. MTA Corporate Offices: 212-878-7000. Public Meeting Hotline: 212-878-7199. New York Transit Museum: 718-694-1600. Anti-Terrorism Hotline: 888-NYC SAFE (888-692-7233).
How do I renew an expired reduced fare MetroCard?
Refilling your card Insert your reduced-fare card into the MetroCard machine in stations. Refill it the way you normally would. When you get your card back, you can swipe it as usual and the reduced fare will be automatically applied.
How do I refund my metro card?
If your card expires, it is eligible for a refund only if it’s a Pay-Per-Ride MetroCard. Once it expires, you have two years to transfer any remaining money to a new card. If you want, you can request a refund for an expired metro card by sending a questionnaire to the MTA.
How do I get a senior subway card?
How to get a Reduced Fare TAP card for Seniors Apply in person for a Reduced Fare TAP card. Get a temporary Reduced Fare TAP card right away at a Metro Customer Center. Apply online for a Reduced Fare TAP card. Seniors can purchase a one-way ride at a discount at our TAP vending machines.
Can you transfer MetroCard balance to OMNY?
MetroCard and OMNY are two separate systems, so it is not possible to transfer MetroCard value or passes to OMNY.
What is OMNY MTA?
OMNY is the MTA’s new fare payment system. With OMNY, you can use your own contactless card or smart device to make fare payments and enter the system. OMNY will combine fare payments and mobile ticketing across subways, buses, and commuter rail. ask questions to OMNY customer service representatives, and more.
Can I block my metro card?
DMRC does not suffer any loss But so far no system has been started to block smart cards. At the same time, DMRC does not incur any kind of loss. Metro’s smart card is prepaid.
Can you buy a Metrocard online?
– The only MetroCards available to purchase online are intended for people who need a card every month. If you are a visitor to NYC it is best to buy your card in the city. How to Buy MetroCards: – Vending machines will take cash, ATM cards, and all major credit cards.
How can I check my Metrocard balance at home?
To check the Delhi Metro Balance online, login to the Paytm official website from your PC or laptop or tablet or smartphone. Tap on the Metro option and choose the Delhi Metro option. Enter the 12 digit number of your smartcard and click on ‘Check Balance’. In the next screen you will see your Delhi Metro Card Balance.
How can I check my balance on my Metrocard at home?
How to check balance of metro card on Paytm Open the official website of Paytm or app. Go to the Metro section and select the relevant metro. Enter your metro card number. Now, click on the check balance option. You will see the balance by expanding the consumer details tab.
Is there an app to refill Metrocard?
With OMNY, riders can bypass lines to refill their MetroCards and simply tap their contactless bank cards or mobile wallet app on their smart phones to pay the fare.
Does OMNY work for seniors?
Following the completion of OMNY installation at all subway turnstiles and on buses, the MTA will gradually introduce all remaining fare options and programs, including reduced fares for seniors and customers with disabilities, student fares, and more. Additional info about OMNY is available at https://OMNY.info.
How can I refill my Metrocard online?
Steps To Recharge Metro Card Online Visit www.dmrcsmartcard.com (Official website of Delhi Rail Corporation Limited) Enter your Card ID and the amount in the Quick Top Up section on the homepage. Press Continue. You will be directed to a new page.
What is the number for MTA?
+1 877-690-5116.
