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To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Return Options: Return rented equipment to The UPS Store nearest you.
Where do I return my Verizon device?
Items bought at a Verizon store, on verizon.com or with our Customer Service can be turned in at a Verizon store for 30-day returns and exchanges and for trade-ins.
Does Verizon FIOS have stores?
At many (but not all) of the Verizon Fios TV store locations below you can: Order Verizon products and services.
How do I cancel my FIOS equipment and return?
If you’d still like to cancel, give us a call Monday – Friday, 8:00 – 5:00pm EST, at 1.844. 837.2262. Remember to have your account information handy. Once your service is cancelled, don’t forget to utilize My Verizon to check the status of your final bill, equipment return, and refunds, if applicable.
What FIOS equipment needs to be returned?
Re: What equipment do I have to return? You need to return the router, STBs and remotes. The ONT, BBU and PSU can remain. Unplug the power to the PSU and open the BBU and disconnect the battery.
What do I do with my old Verizon router?
If you want to return it, you can drop it off at a FIOS store or at a UPS store. Hang on to the receipt in case VZ tries to bill you for the old router. They’ve been known to do that.
What is the difference between a Verizon store and a Verizon authorized retailer?
What Is the Difference Between Verizon And Verizon Authorized Retailer? Verizon stores are fully owned by Verizon themselves, whereas authorized retailers are owned by private individuals authorized to sell Verizon products. Another difference is the return policy.
Is Verizon Fios different than Verizon Wireless?
Verizon Wireless is an entirely separate divison from the side of the company which supports FIOS/consumer markets. So they have different login’s.
How do I return my Verizon FiOS set top box?
Return Options: Return rented equipment to The UPS Store nearest you. Check here. You do not need to box up equipment. Equipment serial numbers will be scanned and returned to Verizon. Be sure to get receipt for your records. Contact Verizon at 1.800. Verizon (1.800. 837.4966) if you have any questions.
Do I need to return Verizon modem?
What is this? Once you have canceled your Verizon service, you must return any and all equipment you have rented from Verizon within 30 days of cancellation.
How much does it cost to cancel my Verizon plan?
Verizon charges an Early Termination Fee (ETF) of $350 through the first six months of service. The termination fee declines gradually over the course of the rest of the contract, including $10 per month for months 7-17; $20 per month for months 18-22, and $60 upon completion of the 23rd month.
Is it safe to throw away a router?
Can I Throw Away an Old Router? You should not dispose of your old routers via your council collected general waste and recycling bins. This is because your router will fall into the category of waste electrical and electronic equipment recycling or WEEE for short.
How do I dispose of an old wireless router?
How To Dispose of the Old Router Contact a Local Recycling Centre. The best way to get rid of your old router is by contacting a recycling centre in your local area. Donate Your Old Router. Use it as a Guest WiFi or Network Switch.
Can I use my old Verizon router as an extender?
you can use your old router with the new one in access point mode. you can have it bridged as to broadcast its own SSID like any repeater you purchase in the store.
How much do Verizon franchise owners make?
The company is a subsidiary of Verizon Communications, a global organization with over 150 locations and $131 billion in annual revenue. In 2018, the median gross profit for a typical Verizon store franchise was $382,572.
What does TCC stand for Verizon?
Stick to the VZW stores – Avoid TCC (The Cellular Connection)Jan 20, 2016.
Who is Victra?
Victra is the leading exclusive premium retailer for Verizon Wireless products and services. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories and product insurance.
Is FiOS free with Verizon?
Also beginning April 1 (and no fooling), Fios TV customers who don’t currently get premium channels wil get 30 says of programming free and with no sign-up. That includes Showtime, Epix, and Gaiam TV Fit and Yoga.
How much is Verizon Fios a month?
Verizon Fios internet packages and pricing Plan Price Download speeds up to Gigabit Connection $79.99/mo.§ 940 Mbps Fios Home Internet 400/400 $59.99/mo.§ 400 Mbps Fios Home Internet 200/200 $39.99/mo.° 200 Mbps.
Are FiOS and Verizon the same company?
U.S. Verizon Fios, also marketed as Fios by Verizon, is a bundled Internet access, telephone, and television service that operates over a fiber-optic communications network with over 5 million customers in nine U.S. states. The name, Fios, is an acronym for Fiber Optic Service.
How do I call Verizon?
+1 800-922-0204.
Can I pay my Verizon bill at CVS?
Free payments are accepted at Verizon Wireless stores and Fios Local Presence Center locations. Retail stores such as CVS and 7-Eleven accept payments in cash only and charge a convenience fee.
Can I return SIM card to Verizon?
Don’t ship the charger, SD card, SIM card or other accessories with your device. No trade-in value will be provided for these items, and they won’t be returned. Unless you indicated during the appraisal process that the battery wouldn’t be included, you’ll need to include it.
Do I return Verizon FIOS ONT?
You don’t return the ONT. It stays with the house, you move, it doesn’t.
Does Verizon provide the ONT?
Learn about your Optical Network Terminal (ONT) The ONT is installed with Fios service on either the outside or inside of your home (garage, basement, closet, etc). The Verizon Fios network must be able to communicate with your ONT at all times.
Can I cancel my Verizon plan anytime?
If you’re not happy with Verizon’s service, it’s your right to cancel whenever you please. Just remember that you signed an agreement with the carrier, so you’re probably not getting off scot-free.
Does Verizon prorated when you cancel?
Before You Cancel Your Fios – Verizon Doesn’t Prorate Your Bill.
Can I cancel Verizon at any time?
The simple answer to this question is, yes, you can leave your Verizon contract at any time. There is sometimes a minimum notice period, around one month or 30 days. The same also applies to phone finance or monthly installments.
