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Suddenlink Communications/Customer service.
How do I talk to customer service at Suddenlink?
Already have Suddenlink? We’re here to help. Contact us for general, billing or technical support. Call 877-794-2724. Get the most out of your service with FAQs, tutorial videos and more. Get help. Moving? Easily transfer your service to a new address. Get moving.
Does Suddenlink have good customer service?
Suddenlink services 1.5 million residential customers and has won many awards for their great reputation as a company who takes care of their customers and employees. They offer fast speeds with no contract and list availablity in fifteen states on their site.
How do I pay my Suddenlink bill over the phone?
Can I pay my Suddenlink bill by phone? Yes! Just call 1-888-822-5151 and follow the phone prompts to make an automated payment by check or credit card (MasterCard, Visa, American Express or Discover).
Is Suddenlink losing customers?
Suddenlink Communications continues to lose basic video subscribers after failing to renew its contract with a major programming conglomerate, Viacom, late last year. The St. Louis-based MSO reported a second-quarter loss of 29,400 basic video customers, up from 19,000 for the same period last year.
How do I cancel my Suddenlink cable and keep internet?
To do so, just call (877) 694-9474 to speak with a Suddenlink customer service representative.
How do I deal with Suddenlink?
How do I contact Suddenlink internet customer service? You can contact Suddenlink online or via its chat function at its Contact Us page. If you are new to Suddenlink, you can also call them at 877-694-9474. Current Suddenlink customers, either looking for technical support or other help, can call 877-794-2724.
How can I lower my Suddenlink bill?
Talk to Customer Service If you are struggling to pay your Suddenlink bill, try calling customer service. They may be able to reduce your monthly rate over the phone. If you pay for services you don’t use, they may remove the charges to lower your bill.
Is Suddenlink a cable company?
Suddenlink Communications is an American telecommunications subsidiary of Altice USA trading in cable television, broadband, IP telephony, home security, and advertising. Prior to its acquisition by Altice, the company was the seventh largest cable operator with 1.5 million residential and 90,000 business subscribers.
How do I pay my Suddenlink bill?
Online bill pay: Sign in to My Account and use a credit card, debit card or checking account to make a one-time Suddenlink payment. Phone bill pay: For Suddenlink bill pay by phone, call (888) 822-5151 to make a payment using a check or credit card from MasterCard, Visa, American Express or Discover.
Where do I send my Suddenlink bill?
To send your bill payment overnight, mail the money order or check to Remitco/Deluxe – Suddenlink, P.O. Box 70340, 400 White Clay Center Drive, Newark, DE 19711 with your name, phone number, account number and address added.
How do I extend my Suddenlink bill?
The answer to this question is “No”. Suddenlink does not provide any payment arrangements for its customers. The company might add a grace period to pay the bill without needing to pay any late fee penalty for 10 days. After 10 days you need to pay $10 extra for late payment.
Why is my Suddenlink bill so high?
Hidden fees with Suddenlink internet As mentioned, their prices increase after 12 months of service for the internet 100 plan. If you take out the internet 400 plan, the price increases after 2 years. if you purchase the most expensive plan, the internet one gigabyte, they purportedly will never increase your bill.
Is there a lawsuit against Suddenlink?
Suddenlink internet users are hit with an unexpected fee shortly after signing up for the service, claims a class action lawsuit lodged in California federal court Wednesday. Vasques says that he signed up for Suddenlink internet based on a “particular flat monthly rate” advertised by the telecom providers.
Is spectrum the same as Suddenlink?
Although both Suddenlink and Spectrum offer a variety of bundles, the key difference is that Suddenlink offers over 100 channels more. In addition, Suddenlink offers more bandwidth than Spectrum for nearly the same price.
How do I cancel my Suddenlink internet Online 2021?
To cancel your Suddenlink subscription: Go to the Suddenlink website. Log into your account. Click on the ‘Account Information’ button. Click on ‘Account Details’ and then ‘Terminate Account’. You will receive a confirmation message.
How long is a Suddenlink contract?
How long are Suddenlink contracts? Suddenlink offers all internet, cable TV and home phone services with no annual contract. Servers are provided on a per month basis that can be canceled at any time.
How late can you be on your Suddenlink bill?
Suddenlink has a grace period that lasts 10 days. After the bill due date, the grace period begins. Suddenlink will not impose late fees during these ten days. To avoid paying excessive late fees, Suddenlink recommends that you pay your bills within this 10-day period.
Does Suddenlink have senior discounts?
Suddenlink has one of the most generous senior programs out there. If you’re over 65 and receive SSI—and have not been an Optimum or Suddenlink subscriber in the past 60 days, you qualify for internet at just $14.99 a month. Standard cable starts at $50, but you can opt for a local only package that is $34.99.
How can I watch Suddenlink on my phone?
Stream to Suddenlink With the Suddenlink2GO app you can view your favorite movies and TV shows on the go for free with your Suddenlink subscription. You can access content on your Suddenlink2GO app, online, on smart TVs, on mobile and on gaming devices. You can also watch some networks live.
