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If you see a damaged telephone pole, wire, cable or pedestal, call us at 800-244-1111 to report the problem. If you see a damaged telephone pole, wire, cable or pedestal, call us at 800-244-1111 to report the problem.
How do I report a downed phone line?
If you smell natural gas, see downed power lines, or suspect another emergency situation, leave the area immediately and call 9-1-1. Then, call PG&E at 1-800-743-5000.
Who is responsible for telephone wires?
The phone company owns and maintains the telephone lines (wires) that bring phone service to your house. The lines usually connect to the house at a gray plastic box mounted to an outside wall. Inside the box, the connections may split into two parts, the utility (phone company) side, and the customer side.
How do you call a telephone line coming from the pole going to the house?
An electric service drop is the bundle of electrical cables (or three individual wires, in older installations) that run from the electric utility company’s power pole to the connection at your house.
What do you do for low hanging cable lines?
If the wires from a utility pole are hanging low but not within reach of people or vehicles, call the utility that owns the pole. If the lines are on the ground or within reach, call emergency dispatch (9–1–1 in the United States). Power lines can be extremely dangerous.
How do you tell if a downed power line is live?
You can’t tell by looking whether a line is “live” or “hot” or not. Even if a downed line isn’t actively sparking, always assume it is carrying electricity. Stay at least 30 feet away from any downed power line, and don’t go near the pole or anything touching the line. Call 911 immediately if a power line is down.
How do I report a downed Comcast line?
How to Report an Issue Online Visit xfinity.com/xfinityassistant. Type a message to let us know what your issue is. Choose the option that best describes your situation. Click Continue. Click Continue.
Who is responsible for cutting trees near telephone lines?
The cutting back of trees is the responsibility of the landowner who has the trees on their land.
What are Openreach responsible for?
Openreach is an independent division of BT group that was established in 2006 and runs the UK’s phone line-based broadband infrastructure. They’re responsible for the copper wires and fibre cables that connect homes and businesses to local exchanges.
Can trees affect telephone lines?
Re: Trees and phone line never a problem. If a branch start to look as though it will strain the wire then get up there and either move the wire or cut the branch.
Who owns the telephone line to my house?
Essentially Openreach owns the entire UK phone and broadband network – and those 32,000 employees are very busy, making around 9.5 million visits to homes and businesses a year; 25,000 per day.
Who is responsible for low hanging telephone wires?
The electric utility company that owns the power lines is responsible for low hanging power lines.
Who is responsible for cable TV line from pole to house?
Most of the time it’s your local cable company, the telephone lines are the same, they generally rent space on the power company poles , sometimes they rent pole space on their poles for $2 bucks a pole. The cable TV operator owns the cable that runs through the neighborhood.
Why do telephone lines sag?
The lines are often heavily loaded because of increased power consumption, and the conductors, which are generally made of copper or aluminum, expand when heated. That expansion increases the slack between transmission line structures, causing them to sag.
What do you do with old phone lines in your house?
You can simply leave the phone jack in place and cover it up with a wall hanging, mirror, or work of art. This is the easiest way to deal with phone jacks that are high up on a wall, although it doesn’t make sense for phone jacks in other places. For those, you can move a stool or furniture in front of them.
What are the wires outside called?
Electrical wires and cables are routed overhead on utility poles as an inexpensive way to keep them insulated from the ground and out of the way of people and vehicles. Utility poles can be made of wood, metal, concrete, or composites like fiberglass.
What is the difference between telephone lines and power lines?
It is easy to tell power lines apart from these types of lines – power lines are always higher up on the pole, they always have insulators, and they do not touch other lines. Cable and telephone lines are located further down the pole and are directly attached to power poles without insulators.
What does downed power lines mean?
After a strong wind or violent storm, it’s much more likely that you’ll encounter a downed power line–a power line that has fallen to the ground. Downed power lines can severely injure or even kill someone who touches them or comes near them.
Do telephone lines have electricity?
While telephone lines do have 48 volts of electricity running through them, it’s usually not enough to cause a shock, though it may affect a pacemaker. The electricity in a phone line does spike to around 90 volts when the phone rings, which can give a mild shock. How to Install a Phone Jack.
How do I get a live person at Comcast?
Please call us at 1-800-XFINITY to talk to one of our customer service representatives for further information.
Is Xfinity customer service 24 hours?
Get 24/7 help with any questions you have.
Is Comcast and Xfinity the same?
Comcast, the biggest cable provider in the United States, is changing its name. According to the company’s blog, Xfinity will now replace Comcast as the company’s new product name in an attempt to show customers that it’s not the “same old company,” but rather an innovator.
Who is responsible for trimming trees near power lines UK?
Legally, the owner of the property has the responsibility to trim a tree should it look like it’s about come into contact with power lines.
Do BT cut trees?
If and when the tree damages the cable Openreach will usually just cut and draw a new cable through and the process will continue. As you own the tree if it was causing an obstruction they may ask you to cut it back but you’re under no obligation to.
Can BT put a cable over my garden?
Many are quite old and can have gone missing, though BT Openreach does keep a central register of telephone wayleaves. Paragraph 10 of the code gives telephone operators an absolute right to “fly” wires over land adjacent to or in the vicinity of their apparatus without permission from the landowner.
