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What do I do if my Amazon package was stolen?
Responding To Amazon Package Theft Start with the delivery company. Contact the seller. File an Amazon stolen package claim. Credit card coverage. Plan ahead to be home. Deliver to the office instead. Use a package lock box.
How do I report a stolen package to Amazon?
To file a claim, go to your Orders List and select “View/File Claim” on the order. Follow the on-screen instructions, which will require you to select a reason for the claim. Reasons for claims can include: Returned order that was not refunded.
Can I get a refund if my Amazon package was stolen?
Amazon reassures shoppers with its A-to-z Guarantee Protection, which covers the majority of stolen packages. You can file a claim for a refund with Amazon if you’re having trouble getting your money back with an Amazon seller.
Will Amazon resend a stolen package?
Amazon asks customers to wait 36 hours after the expected delivery in case it turns up. Generally, the retailer should be able to send out a new package, or issue a refund if it’s clear the package was stolen or lost. Local police departments recommend filing theft reports as well.
How do I get a refund on Amazon that was not received?
Log in to Amazon and go to Help > Browse Help Topics > Need More Help > Contact Us. You can choose whether to speak via a bot or by phone (though the phone option is not immediately obvious). Explain your issue to the rep and Amazon will investigate the case. If you’re claim is genuine, they will issue a refund.
What do I do if my package says delivered but I never got it?
Contact your local USPS post office. Make sure you contact your LOCAL post office, and not the USPS hotline. Your local post office will be able to provide quicker, and better service. Ask who delivered the package, and ask for the details of that day’s delivery.
What to do with a package that isn’t yours?
If you’re not sure what to do with mail that isn’t yours, it’s probably easier than you think to get rid of it legally. All you need to do is write “RETURN TO SENDER” on the front of the envelope and put it back in your mailbox. Your postal worker will take care of it for you from there.
What happens if Amazon package is stolen from porch?
If you are now entirely sure that your Amazon package got stolen from the porch, you can directly contact Amazon. Chat with customer service to let them know the details of the issue. Amazon retailers should be able to send out new packages or can issue refunds to the customer.
How do I contact Amazon about a problem with an order?
Contact the seller after placing an order with them: Go to Your Orders. Find your order in the list. Select Problem with order. Choose your topic from list displayed. Select Contact seller.
Can I chat with Amazon customer service?
Who do I contact if Amazon delivered to wrong address?
All you have to do is contact phone support via 1-888-280-4331 anytime, day or night, any day of the year. Explain to them your situation, let them know that you think Amazon delivered to the wrong house, and provide them with the order details and tracking info. They’ll handle the rest of the heavy lifting for you.
What happens when Amazon delivers to the wrong house?
If a customer’s package is sent to the wrong address, they can contact Amazon customer service by phoning 1-877-586-3230, where Amazon will either attempt to recover the package, issue a refund or a replacement package if they cannot locate the original item.
Is it illegal to keep a package that isn’t yours?
When a company sends you an item that didn’t order, it’s called an “unsolicited good.” In these cases, you’re well within your rights to keep them. If you have goods delivered to you that you didn’t ask for, you have no obligation to send them back or to pay for them.
Is it illegal to open someone else’s Amazon package?
It is illegal to trespass or steal a package.
Is it a crime to accept a package that isn’t yours?
If a package was mistakenly delivered to you and you didn’t return it to the postal service then it’s a crime. Yes, it’s considered theft.
Does Amazon have a customer service phone number?
Here is the phone numbers to Amazon Customer Service and Amazon Watch Support. They are always available to answer any concerns. Amazon Watch Tech Support 1-844-590-2761. Amazon Customer Service 1-206… see more.
What is Amazon’s email address for customer service?
Customers can write to Jeff Bezos using the jeff@amazon.com email address. Amazon CEO Jeff Bezos still personally reads customer-complaint emails sent to him, even though he doesn’t reply to many of them, he said during an onstage interview Friday.
Can you contact seller on Amazon?
You can contact a seller on Amazon by going to their seller page either before or after you’ve placed an order. To view and reply to conversations with Amazon sellers, go to the Buyer/Seller Message Center. If your order was eligible for Amazon Prime, then you should contact Amazon customer service for help.
How do I contact Amazon delivery agent?
Thank you! While we are unable to respond directly to your feedback, we will use this information to improve our online Help.Our Courier Partners. Name of the Courier Gati Email Address customerservice@gati.com Phone Number 1860-123-4284 https://www.gati.com/contact-us/customer-care/ Website www.gati.com.
Can you keep a package delivered to you by mistake?
You have the legal right to keep it as a free gift, according to the Federal Trade Commission (FTC). Sellers aren’t permitted to ask for payment for unordered items, either, and the FTC says consumers are under no obligation to even tell the seller about the wrongly delivered merchandise.
