QA

Quick Answer: Is There A Digital Senior Railcard

In most cases, your digital Senior Railcard will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your digital Senior Railcard.

Is a Senior Railcard digital?

A: Digital Railcards are stored within the Railcard app on your smart phone or tablet, meaning there’s no need to carry the physical card around with you. They can be stored on up to two devices and used quicker than plastic Railcards as they do not need to be sent in the post.

Can I make my physical Railcard digital?

Digital Railcards are stored within the Railcard app on your smart phone or tablet, meaning there’s no need to carry the physical card around with you. They can be stored on up to two devices and used quicker than plastic Railcards as they do not need to be sent in the post.

How do I get my Senior Railcard onto my phone?

You will use this download code to add your digital Senior Railcard on your phone or device. First, you will need to download the Railcard app from the Apple Store or the Google Play store. Once downloaded, open the app and tap on the ‘+’ symbol on the ‘Your Railcards’ screen.

Are Railcards digital?

Digital Railcards are stored within the Railcard app on your smart phone or tablet, meaning there’s no need to carry the physical card around with you. They can be stored on up to two devices and used quicker than plastic Railcards as they do not need to be sent in the post.

Is there a non digital Railcard?

Unfortunately, you can only have one version of your Railcard – either plastic or digital.

Can I download my Senior Railcard?

A: The Railcard App is available to download from the Apple Store and the Google Play store. The App is only compatible with devices that have the following software: Apple iOS 10 and above and Android 4.1 and above. The Railcard app is not compatible with Windows Phones.

Can I put my plastic Railcard on my phone?

You cannot swap a plastic Railcard to a digital Railcard.

What is a digital Railcard?

Digital Railcards are stored within the Railcard app on your smart phone or tablet, meaning there’s no need to carry the physical card around with you. They can be stored on up to two devices and used quicker than plastic Railcards as they do not need to be sent in the post.

Can I renew my Senior Railcard at a train station?

Yes, absolutely. It doesn’t matter whether your old one was purchased at a station or online – you can renew a Railcard with us at any point after your old one expires.

What is my railcard download code?

The download code allows you to add a purchased digital Railcard to the Railcard app on your device. It is found within the email confirmation you would have received after we have approved your Railcard application.

Can you get a digital Santander Railcard?

Please note that the Santander 16-25 Railcard is not available in digital format.

Can I use my Senior Railcard at weekends?

Take a look at all the ticket types you can make savings on with a Senior Railcard. There are plenty of ways you can use your Railcard, for both long and short trips. Better still you can use it almost anytime during the week, weekends and public holidays.

How long does a digital Railcard take?

Please allow up to 5 working days for your Railcard application to be reviewed. Once approved, a download code will be sent to your registered email address, along with instructions on how to download your digital 16-25 Railcard.

How can I get a free railcard?

One of the main ways that students are able to get a free 16-25 railcard is through student bank accounts. Many banks offer similar student accounts so try to differentiate themselves from other banks by offering a free railcard. One of the main banks to offer such a perk is Santander.

How much is a senior rail card?

How much can I save with the Senior Railcard? The Senior Railcard costs just £30 so after just a few trips, the card will have paid for itself (the equivalent of paying £2.50 a month, if you buy annually). Alternatively, you can get a 3-year Railcard for just £70, saving you £20 on the price of three 1-year Railcards.

How can I get a plastic Senior Railcard?

You can buy a Senior Railcard at any National Rail staffed station ticket office or National Rail-licensed Travel Agent. You can do it on the day you are travelling, just ensure the ticket office is open.

Can I use my family railcard without a child?

A: Children under five years of age travel for free so do not have to have a ticket for travel. However, at least one child in your group will need to have a child rate ticket for you to be able to use a Family & Friends Railcard.

Can you use a Senior Railcard on the London Underground?

Senior Railcard holders can also register their Railcard discount onto an Oyster card to get 1/3 off Oyster pay as you go single fares and daily caps on National Rail, London Underground and Docklands Light Railway services.

Why has my railcard disappeared from the app?

Why doesn’t my download code work? A: If your download code isn’t working, it is likely that it has expired or has been used to activate your Railcard on too many devices. You can only store your 26-30 Railcard on a maximum of 2 devices, so you may need to remove it from an existing device to add it to a new one.

Where do I find my Senior Railcard?

Check your mailbox (including your junk mail) for an email from our Railcard team. If you still can’t find it, please click “Manage my Railcard” on the website homepage to log in to your account. Once logged in, click on ‘Details’ under your active digital Senior Railcard, then click on ‘Manage Digital Devices’.

What happens if a railcard doesn’t come in time?

You will need to wait 5 working days, then go to ‘Manage my Railcard’ on the 16-25 Railcard website homepage to log in to your account and apply for a replacement. Once logged in, click on ‘Details’ under your active 16-25 Railcard, then click on ‘Replace Railcard (Lost or stolen)’.

Can I change my railcard photo?

A: If your appearance has changed and your photograph no longer resembles you, you can arrange to have your photograph updated. There is a £10 administration fee for this. Please call our Railcard helpline on 0345 030 4100.

Can you link a railcard to a contactless card?

So why can’t it be used with contactless cards? Mike Tuckett, head of customer payments at TfL, said: “Due to the design of the contactless system, it’s not currently possible to associate concessions and discounts to contactless bank cards.