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To power ON your Ember, press and hold the Ember logo for 3 seconds until the display shows “HELLO.” Directly behind the Ember logo is a capacitive touch sensor, this is how Ember will know when you are interacting with it.
Why is my Ember Mug not working?
If you are experiencing difficulties with your Ember, a reset can bring the Ember back to its factory settings. To reset the Ember, press and hold the power button on the bottom of the mug for about 15 seconds. The Ember’s LED will first blink blue, then yellow, then red to indicate it is being reset.
How do you know if Ember Mug is working?
The Ember Mug² will display a pulsing red light when it is charging and turn solid green when fully charged and ready for use.
How do Ember mugs work?
The Ember Mug uses electricity from it’s dual lithium-ion batteries to heat up a heating element in the bottom of the mug which keeps your drink hot. Multiple sensors are used to turn the mug on when liquid is poured in and to keep it at a consistent temperature.
How do I fix my ember mug?
Ember Mug: How to Re-Pair my Ember? Step 1: Toggle Bluetooth. Turn the bluetooth OFF on your mobile device from the bluetooth settings. Step 2: Perform a Factory Reset on your Ember. Step 3: Remove from Bluetooth Settings. Step 4: Pair your Ember.
How do I fix Ember travel mug?
We will be performing a reset of your mug to recalibrate all data that can potentially be causing the issue. To do this, press a paperclip in the reset pinhole on the bottom of the mug for about 10 seconds. The Ember will display “RESET” then “HELLO” to indicate the reset was completed.
How do you use Ember tea mugs?
How To Use The Ember Mug Tea Timer Open Your Ember Mug App and Click on Your Mug. Open the Ember Mug app on your phone and select your Ember Mug or Ember Travel Mug. Swipe Up From The Bottom To Reveal Temperature Presets and Tea Timer. Click on Green Tea, Black Tea or Herbal Tea. Wait Until Alarm Goes Off.
Can you put boiling water in an Ember Mug?
Ember Mug is designed for coffee but can it heat water too? Ember Mug is designed to keep drinks hot and that includes water. It can heat water but it takes a long time and drains a lot of battery. Extremely cold water won’t work in the Ember Mug.
Do I need to turn my Ember Mug off?
The Ember Mug is pretty smart and generally speaking you don’t actually NEED to turn it off. When it doesn’t have any liquid in it and you’re not using it then it’ll go into a sleep mode where hardly any power is used. When you pick up your cup it’ll detect the motion and turn itself back on.
Does Ember Mug turn on automatically?
Ember also took the auto sleep and wake features that it introduced with the original Ember ceramic Mug and brought them to the Travel Mug 2, meaning that it’ll turn itself on and off automatically depending on whether it detects liquid inside, or motion from being picked up, to extend battery life even further.
Why is my Ember Mug reading empty?
Why Does Your Ember Mug Say Empty? EMPTY: Displayed when the thermal sensors are not recognizing a change in temperature present in the inner vessel. This notification may also show if liquid is not present or the temperature rapidly decreases (caused by adding cold creamer).
How long does it take to charge Ember Mug?
How long does it take to charge my Ember? Once your Ember Mug has an empty battery, place the mug on the charging coaster for approximately 2 hours for a full charge. Once the LED turns green your Ember is 100% charged.
Is the ember mug worth it?
The mug is good at keeping the temperature you set it to, but can be a couple degrees off. It’s a pretty minor discrepancy that’s barely registered on the mouth and it’s not like you’re going to take a sip and wonder why your coffee is 132° and not 135°.
How does the ember mug heat up?
If a user pours in a drink hotter than their desired temperature, Ember’s battery won’t be needed until their drink reaches the desired temperature. Once at the preferred temperature, the heaters in the Ember will turn on to regulate the temperature.
How long does the ember mug stay hot?
Our smart mug allows you to set an exact drinking temperature, so your coffee is never too hot, or too cold. Ember then maintains your chosen temperature for up to 1.5 hours with the Ember Mug² 10 oz and up to 80 minutes with the Ember Mug² 14 oz – so your hot beverage stays perfect.
How do I reset my Ember Mug?
To reset the Travel Mug, please press a paperclip in the pinhole on the bottom of the mug for about 10 seconds. The Ember will say “RESET” then “HELLO” to indicate the reset was completed. Please note, after resetting the Ember, it will need to be removed from the Bluetooth stack and re-paired to the Ember App.
How do I reset Ember?
To reset an Ember Mug back to factory settings press and hold the power button on the bottom for 12-15 seconds. It will flash blue, then yellow then red. Once it flashes red let go your Ember Mug is reset. You’ll also need to forget the mug in you phone’s bluetooth settings.
Why is my Ember blinking red?
4. Pulsing Red. You Ember Mug will pulse red when it’s plugged into it’s charging coaster and is charging. This means you mug isn’t fully charged but it’s on it’s way there and soon enough you’ll see a solid green light indicating your Ember Mug is fully charged.
What does solid red light on Ember mug mean?
SOLID RED – Ember has low battery and will be unable to maintain the set temperature. PULSING WHITE – Once hot liquids are poured in the Ember, the Ember will pulse white as it works to reach your set temperature. SOLID WHITE – Target temperature has been reached and the beverage is ready to be enjoyed!.
