QA

Quick Answer: How To Set Up Vivint Camera

Get the panel ready to add your Vivint Indoor Camera From the home screen of your panel, tap the settings icon. Tap ‘Devices’ Enter your 4-Digit PIN. Tap ‘Add device’ Tap the Vivint Indoor Camera. The panel will ask you to make sure the Ping is plugged in and ready to connect. Tap ‘Connect’.

How do I setup my Vivint camera without service?

Can I Still Use a Vivint Camera Without Service? Vivint cameras cannot be used without service. They require the purchase of the Smart Home Video Monitoring monthly subscription plan. You will have to pay your contract in full to cancel it early. Those on a month-to-month contract can cancel anytime without penalty.

How do I reconnect my Vivint outdoor camera?

Unplug your camera for 30 seconds, then plug it back in. If your camera is connected to a WiFi bridge, unplug the camera’s Ethernet cord from the bridge (usually located in an outlet near the camera) for 30 seconds then plug it back in.

How do I reset my Vivint camera?

Outdoor Camera – Reboot Remove power from the camera by unplugging the power cord from the outlet. The outdoor camera will have a power source that is wired through the wall and into your home near an outlet. Wait 30-45 seconds. Return power to the camera by plugging the power cord back into the outlet.

Can I still use my Vivint camera without service?

Can I use Vivint without a subscription? You can use Vivint equipment without a subscription, but you wouldn’t have the benefit of professional monitoring, couldn’t access the mobile application, and won’t be able to use the 24/7 technical support service.

Do I own my Vivint equipment?

Do I own or lease Vivint’s home security system? You own the equipment. You can either pay for all the equipment up front or pay for it over the course of a few years. If you decide to pay for it over time, Vivint offers 0% APR so there’s no added interest.

How do you sneak past a Vivint doorbell camera?

If a camera is pointing into the distance, you might be able to sneak past it by flattening yourself against the wall underneath it. To get past window or door alarms, first figure out if it’s a magnet alarm, which will look like a small metal box, or a button alarm, which will usually have a thin, plastic casing.

Can Vivint camera detect cars?

Smart motion detection The smart sensors built into Vivint Doorbell Camera can distinguish between people, cars and shadows. People activate short Smart Clips that are saved for 45 days – handy for checking up on who’s been round while you’re on vacation.

What does red light on Vivint camera mean?

The Vivint Indoor Camera was previously known as the Ping Camera. White: Connected/normal operation No Light: Privacy mode enabled or no power Green: Ready to connect Yellow: Rebooting Red: Not connected to the panel Breathing White: Connected to the panel, but not connected to the internet.

How do I connect my Vivint camera online?

Add Camera Using the WPS Button Go to your router then locate and press the WPS button. Go to your camera then locate and press the WPS button. Go to www.alarm.com, and click Login. Click Video then Settings. Click Add Video Device. The camera will be displayed on the screen to select from.

How do I access my Vivint camera?

Note: You need to be signed into the app in order to access these features. Pictures of the Android are on the left, iOS are on the right. On the home screen, tap on the camera icon. Press Events for a specific camera or All Events at the bottom of the screen to access events from all cameras.

How do I get my cameras back online?

The very first thing to try in order to get your camera back online is to disconnect it from the power source. Unplug the camera and let it sit for a few minutes and after a few minutes have passed, plug the camera back in.

What happens when you reboot Vivint camera?

The light will change from yellow to white during the reboot. After the light turns white, be sure to wait 5 minutes while your doorbell tries to re-establish a Wi-Fi connection.

Why does my Vivint camera keep going offline?

Your Vivint doorbell may show offline in the app if it loses Wi-Fi connection or when the network signal is poor. To fix this, start by restarting your router—unplug it for 20-30 seconds and plug it back in. If that doesn’t help, check whether your doorbell is receiving strong Wi-Fi signals from your router.

What does blue light on Vivint camera mean?

Solid Blue: Your device is powered on, and booting up. This is a normal file system check and could take a few minutes but up to several hours depending on how big the file system is. If it persists overnight, contact support. Slow Blinking Blue: Normal operation. Fast Blinking Blue: Installing updates.

Can Vivint see my cameras?

Vivint comes with 24/7 professional monitoring, but the monitoring agents do not access your cameras’ streams or recorded videos. However, Vivint can be hacked by outsiders who can control your devices from another location and spy on you through your cameras.

Does Vivint run on WIFI?

It is important to remember that your Vivint cameras run off of your home wifi network. If you have changed your wifi password or installed a new router, you will need to reconnect the panel to internet so that your cameras can connect. Your Vivint cameras are also dependent on your home wifi speeds.

Is Vivint worth the money?

Vivint has top-notch smart home equipment and a no-contract option. It also has top-tier prices and a sometimes questionable customer service reputation. But overall, if you’re looking for the smartest system possible, we think it’s worth it to say yes to Vivint.