Table of Contents
Return Options: Return rented equipment to The UPS Store nearest you. Check here. You do not need to box up equipment. Equipment serial numbers will be scanned and returned to Verizon. Be sure to get receipt for your records. Contact Verizon at 1.800. Verizon (1.800. 837.4966) if you have any questions.
Where do I return my Verizon device?
Items bought at a Verizon store, on verizon.com or with our Customer Service can be turned in at a Verizon store for 30-day returns and exchanges and for trade-ins.
How do I return my Verizon router?
Call 1-800-Verizon(8008374966) and type in your phone/account number say you want to return equipment to the prompt. Just called and got through in five minutes. As far as returning goes they will either send you a box or you can drop off at UPS.
What FIOS equipment needs to be returned?
Re: What equipment do I have to return? You need to return the router, STBs and remotes. The ONT, BBU and PSU can remain. Unplug the power to the PSU and open the BBU and disconnect the battery.
How do I cancel my FIOS equipment and return?
If you’d still like to cancel, give us a call Monday – Friday, 8:00 – 5:00pm EST, at 1.844. 837.2262. Remember to have your account information handy. Once your service is cancelled, don’t forget to utilize My Verizon to check the status of your final bill, equipment return, and refunds, if applicable.
Can you return a Verizon phone bought online to a store?
If you purchased your merchandise online or by phone, please follow the return instructions in your package. If you purchased your merchandise in a Verizon store, you can return it to any Verizon store. Please search Return Policy on verizon.com for more details.
Do I have to return my old Verizon router?
Re: Do I need to return the old router from Verizon after I transferred to a new address? If they didn’t specifically ask for it back, JUST HOLD ON TO IT. You can,and should return it with all the rest of your “Verizon owned” equipment when you close your account.
What do I do with my old Verizon router?
Hook the old router into one of the LAN ports of your main router.3 Great Uses For Old Routers Turning Your Old Router Into a Wireless Repeater. It’s true that WiFi reception isn’t always very good in every single part of your home. Turning Your Old Router Into A Wireless Bridge. Turn Your Old Router Into A Hub/Switch.
Do you have to use Verizon router?
No, you do not. Fios is a pure fiber service, so it doesn’t use modems. The service instead uses an Optical Network Terminal (ONT), which acts as a modem of sorts to convert the fiber signal. Because there isn’t a Fios modem, you only have to focus on finding a compatible router for your Verizon Internet.
Do I need to return Verizon remotes?
Any old remotes that you may have do not need to be returned. You can go ahead and discard the old remote.
Do you return ONT Verizon?
you don’t return an ONT it’s no different then the box on the exterior of a home, you would rip that off and send it. Once installed. It stays.29-Sept-2019.
How do I return my Verizon FIOS set top box?
Mailing Your Verizon Equipment Included in the FiOS return kit is a prepaid shipping label that customers use to mail equipment items back to the company at no expense to themselves. After the designated items have been packaged securely, individuals take them to their nearest UPS store for shipment.
How much does it cost to cancel my Verizon plan?
Verizon charges an Early Termination Fee (ETF) of $350 through the first six months of service. The termination fee declines gradually over the course of the rest of the contract, including $10 per month for months 7-17; $20 per month for months 18-22, and $60 upon completion of the 23rd month.
How do I cancel my Verizon service?
The only way to cancel is to head into a Verizon store in person or call Verizon’s customer service line. They need to be able to verify who you are before they go losing any money – ahem, canceling someone’s account. If you want to cancel, you can call Verizon’s cancellation line at 1-844-837-2262.
Can I return a phone if I don’t like it?
Take your phone in its original packaging with your receipt back to the shop. If you cannot find a returns policy, it’s worth trying anyway. Again, take your phone in its original packaging, along with your receipt, back to the store where you bought it and ask. You may or may not get your cash back.
Should I remove the SIM card before trading in my phone?
Remove your SIM card. To be extra safe, it’s a good idea to remove your SIM card, which may contain your phone number, security information and billing info. Take out the SIM card and replace the tray.
How can I contact Verizon?
+1 800-922-0204.
Can I use my old Verizon router as an extender?
you can use your old router with the new one in access point mode. you can have it bridged as to broadcast its own SSID like any repeater you purchase in the store.
Do I need to reset my router before selling it?
A factory reset is a good idea if you’re selling or disposing of your router. This way, whoever gets your router next can start fresh, without seeing any of your personal information (like your Wi-Fi passphrase.)Jul 31, 2019.
How do I dispose of an old wireless router?
How To Dispose of the Old Router Contact a Local Recycling Centre. The best way to get rid of your old router is by contacting a recycling centre in your local area. Donate Your Old Router. Use it as a Guest WiFi or Network Switch.
What is the difference between a modem and a router?
Your modem is a box that connects your home network to the wider Internet. A router is a box that lets all of your wired and wireless devices use that Internet connection at once and also allows them to talk to one another without having to do so over the Internet.
What is a Verizon FIOS ONT?
The Optical Network Terminal (ONT) converts the optical signal coming through the fiber into separate signals for TV, voice, and data. The ONT is installed with Fios service on either the outside or inside of your home (garage, basement, closet, etc).
Can I replace my Verizon router with my own?
If you have Verizon standalone Internet, the process is extremely simple to use your own router. If you have Verizon Internet and TV, it is still possible to use your own router, however you’ll have to follow some additional steps, and you will be required to keep the Verizon router.
Is Verizon Fios different than Verizon Wireless?
Verizon Wireless is an entirely separate divison from the side of the company which supports FIOS/consumer markets. So they have different login’s.
Does Verizon FIOS have stores?
At many (but not all) of the Verizon Fios TV store locations below you can: Order Verizon products and services.
Can I return SIM card to Verizon?
Don’t ship the charger, SD card, SIM card or other accessories with your device. No trade-in value will be provided for these items, and they won’t be returned. Unless you indicated during the appraisal process that the battery wouldn’t be included, you’ll need to include it.
