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To return an eligible item you ordered: Go to Your Orders to display your recent orders. Choose the order and select Return or Replace Items. Select the item you want to return, and select an option from the Reason for return menu. Choose how to process your return. Select your preferred return method.
What is the easiest way to return Amazon items?
Just go to Your Orders and select the item you wish to return. Tell us why you want to return this item, then choose a drop-off location that supports label-free, box-free returns. We’ll send you a QR code; bring your code and item to the drop-off location, and you’re done.
How do I return an online purchase on Amazon?
To request a refund: Go to Your Orders. Locate the order. Select Problem with order. Select your problem from the list. Select Request refund. Enter your comments in the text box. Select Submit.
Can I return an item to Amazon if I opened it?
Yes, you can return Amazon items that have been opened if it is within their 30 day return window and it was sold directly by Amazon, not a third-party seller. If it’s an opened item from a third-party seller, it’s up to their discretion whether they accept it or not.
Is return on Amazon free?
Returns for most items purchased on Amazon aren’t free, contrary to what some shoppers believe. As customers go through the returns process on Amazon’s website, the company clearly explains that it will deduct the price of shipping if customers use the provided shipping label.
How do I get an Amazon return label?
About This Article Open Amazon. Click Orders on the top-right. Click Return or replace items next to an order. Select a reason for your return, and click Continue. Select a refund method, and click Continue. Select a shipment method. Click Submit. Click Print label & instructions.
How do I get a return shipping label from Amazon?
Click Orders>Manage Orders. In your list of orders, find the order, and then click the Print packing slip button. A print dialog box and your packing slip will appear.
Does Amazon return original packaging?
To return an item, go to Your Orders. Products must be returned in new and unworn condition, with all original packaging, tags, and certificates of authenticity. Any products returned without their original packaging and documentation will be rejected.
Can I still return something to Amazon after 30 days?
Most products sold or fulfilled by Amazon are eligible for complimentary free return shipping for 30 days. After 30 days, you can still drop off merchandise at specific stores that accept Amazon returns for free. However, note that different rules apply to heavy items and certain third-party sellers.
What store can I return Amazon items?
Amazon offers free returns at tens of thousands of drop-off locations for customers, including Amazon physical retail stores like Amazon Books , Amazon 4-star, Amazon Fresh grocery stores, and Amazon Go stores, most alternative delivery locations via Amazon Hub Locker and Amazon Hub Locker+, and other locations like Dec 17, 2020.
Can I return an item to Amazon if I don’t like it?
If you don’t love them, we’re happy to give you a full refund up to 365 days after you receive the product.
Why do I not need to return my item to Amazon?
What Is Amazon’s Refund Policy Without Return? The company’s Conditions of Use states that Amazon doesn’t take title to returned items until it arrives at their fulfillment center. A refund could be granted without needing a return, but this is decided solely at Amazon’s discretion.
Can I return Amazon item without box?
Now, most Amazon returns are easier than ever with no box required. After getting a QR code from the Amazon Return Center, items can simply be handed to an associate without a box or label, and they will pack and ship it for free.
What address do I send Amazon returns to?
For all products except desktop and notebook computers and cell phones: Amazon.com – Returns. 1850 Mercer Rd., Suite 100. Lexington, KY 40598.
Can Amazon send me a return label?
After the seller reviews the request, they will provide a label or instructions on how to return your items. If you do not receive a response within two business days, you can submit an A-to-z Guarantee claim. Tap Print all return labels to print the return authorization and return label.
What if I can’t print a return label on Amazon?
If the customer won’t print off the return label, then provide them with your address and tell them that this is the return address, and that you cannot process a refund until the items have been returned.
Why does Amazon refund without return?
Amazon calculates the pros and cons and decides if that item is worth getting back. If Amazon finds out that the product value surpasses the shipping cost and other expenses, it gives a refund without a return. For this reason, Amazon has given sellers the option to let buyers keep the items once granted a refund.
What happens if Amazon rejects a return?
If you refuse the request, the odds are very high that you will lose the item and the buyer will get a full refund. However, the buyer can still leave negative feedback and/or file an A-Z claim up till 90 days and even AFTER then but only with the help of an Amazon customer service rep.
Does Amazon have a restocking fee?
The Amazon restocking fee is a percentage of the product’s price that Amazon sellers charge when an item is returned. If the product is outside the 30-day returns window, a 20% restocking fee may be charged. For damaged goods, a 50% restocking fee may be applied which will be deducted from the refund amount.
