QA

Question: How To Renew Senior Railcard

Can you renew an expired railcard?

Can I renew my Railcard after it expires? Yes, absolutely. It doesn’t matter whether your old one was purchased at a station or online – you can renew a Railcard with us at any point after your old one expires.

Do I need a new photo to renew my railcard?

If you are renewing your Railcard at the station, and changing the name of the second cardholder, then you will need to complete an application form and provide new photos for you and the second cardholder (as a new photocard will need to be issued).

Why can’t I renew my railcard?

You will not be able to renew a Railcard if its date of issue is after your 31st birthday. However, you can still buy another 26-30 Railcard by setting up another account using an alternative address and making your purchase just before your 31st birthday.

Does senior railcard need a photo?

You will be asked to provide either a passport or driving licence number and you will also need a digital passport-style photo if you have selected ‘Digital’ under ‘Choose the type of Railcard you would like’ section.

Can you renew railcard at the station?

Can I renew my Railcard at a station? Yes, if you do not wish to renew online, you can also renew at a staffed station ticket office.

What happens if you travel with an expired railcard?

No. You will not be able to travel with your discounted tickets if your Railcard has expired. Discounted tickets are only valid if you are using them with a valid Railcard. You will need to renew your digital 26-30 Railcard before you begin and complete your journey.

How long does it take to renew Railcard?

When renewing your Railcard, please allow up to 5 working days for your new Railcard to reach you.

Can I use my senior railcard before 9am?

Time Restrictions: Your Senior Railcard is NOT valid when travelling between two stations in the Network Railcard area of validity during morning peak time. Morning peak time restriction does NOT apply on public holidays.

What does a senior railcard cost?

The Railcard costs just £30. So after a couple of trips, the card will have paid for itself. And over a year, you could save an average of £98*. Your Senior Railcard will save you 1/3 off a wide range of tickets.

How much is a Senior Railcard for 3 years?

The Senior Railcard costs just £30 so after just a few trips, the card will have paid for itself (the equivalent of paying £2.50 a month, if you buy annually). Alternatively, you can get a 3-year Railcard for just £70, saving you £20 on the price of three 1-year Railcards.

Can you use a senior railcard on the London Underground?

Senior Railcard holders can also register their Railcard discount onto an Oyster card to get 1/3 off Oyster pay as you go single fares and daily caps on National Rail, London Underground and Docklands Light Railway services.

What age is free on trains?

Children aged five to 10 can travel free at any time by Tube, DLR, London Overground and some National Rail services in London (where pay as you go is accepted), as long as they travel with an adult who has a valid ticket (up to four children can travel free with one adult) or if they have a 5-10 Zip Oyster photocard.

Can pensioners get free train travel?

If you’re over 60, but still too young for a Freedom Pass, a 60+ Oyster card could be a good option. It still provides free travel on the London Underground, Overground, trams and buses, as well as some TfL Rail and National Rail services, but you can’t use your pass outside of London.

Can I renew my senior railcard before it expires?

You can renew your Senior Railcard when it’s within one month of its expiry date.

How do I contact Senior Railcard?

Senior Railcard Main Telephone: 0345 3000 250. Website: senior-railcard.co.uk. Email: railcardhelp@railcards-online.co.uk.

How can I get a free railcard?

One of the main ways that students are able to get a free 16-25 railcard is through student bank accounts. Many banks offer similar student accounts so try to differentiate themselves from other banks by offering a free railcard. One of the main banks to offer such a perk is Santander.

How much is the fine for not having Railcard?

The amount of the Penalty Fare is £20 or twice the full single fare applicable, whichever is the greater to the next station stop. Plus the single fare applicable to your destination station if you continue your journey. You could also pay a penalty if you: Can’t show an appropriate Railcard for a discounted ticket.

How do I contact Railcard?

Please call our Railcard helpline on 0345 030 4100.

What do I do if I have lost my Railcard?

If you forget your Railcard you will either be required to buy a new ticket or you may on certain services be liable for a Penalty Fare. However, a train company will normally allow you to claim back this extra expense on the first occasion in each year where this happens.

Can I renew my travel card online?

You can renew your 16-25 Railcard online when it’s within 30 days of its expiry date. Simply follow these easy steps: Log into your account. Click Renew next to the Railcard you wish to renew.

How do I renew my digital Railcard?

Simply click ‘Renew my Railcard’ on the homepage, enter your log in details, click on ‘Renew’ under your expired or soon to expired Railcard, select ‘Digital’ under ‘Choose the type of Railcard you would like’ section and follow the instruction on the screen to complete your purchase.

What is my railcard download code?

The download code allows you to add a purchased digital Railcard to the Railcard app on your device. It is found within the email confirmation you would have received after we have approved your Railcard application.

Is rail travel free for over 60s?

You can travel free on TfL services with your Older Person’s Freedom Pass from 09:00 weekdays and anytime at weekends and on bank holidays. On National Rail services in London, travel free after 9:30 weekdays, and any time on weekends and public holidays.

Can I use my railcard before 10am?

You can buy Network Railcard discounted tickets for travel any time on weekends and public holidays or from 10:00am Monday to Friday. The 10:00am Monday to Friday time restriction applies to all types of tickets.

How do I use my Senior Railcard?

You must show your valid Senior Railcard (digital or plastic) when you buy your ticket and travel on the train. Failure to present a valid Railcard will mean you have to pay a full fare, which is not refundable.