QA

Question: How To Program Vivint Thermostat

Smart Home App – Adjust Thermostat Schedule Settings Tap the thermostat icon on the bottom navigation bar of your Vivint Smart Home app. Tap the settings icon in the top right corner. Select Schedule preferences to adjust the temperature settings for weekdays and weekends. Adjust the schedule as desired.

How do I set my vivint thermostat?

Navigate to the thermostat’s main screen by tapping the Temperature icon. Select the Settings gear icon in the upper right-hand corner. Select the desired thermostat and customize as desired. Note: From here, adjust the Mode, Fan, States, and Notifications.

Why is my vivint thermostat is not working?

If you think that your Vivint Smart Thermostat is not heating or cooling, you can run a test from the Vivint Smart Thermostat. If the test fails, there may be an issue with your HVAC system. You will need to contact your HVAC technician to diagnose the problem.

What is hold on vivint thermostat?

Nope! This is where the “Hold” button on your thermostat comes into play. By pressing “Hold”, your thermostat will lock in the temperature it’s currently at until you change it again. When you are ready for your normal schedule to resume, simply press the “Run” button and return to your typical programming.

How do I connect my vivint thermostat to WiFi?

How to connect a panel to wireless internet using the mobile app. Tap on the Menu icon. Tap on Device Settings. Tap on the panel you want to connect to WiFi. Tap on the Wi-Fi line. Connect your panel to WiFi. Tap on the WiFi network you want to connect your panel to, and enter in the password.

How do I set my vivint thermostat to emergency heat?

Vivint Smart Thermostat – Activate Emergency Heat Press the button on the right once to bring up the mode options. Use the up and down arrows to select ‘E-Heat. ‘ This option will only be available if your system has a heat pump or auxiliary heat option.

Can I use vivint thermostat without service?

Can I use Vivint without a subscription? You can use Vivint equipment without a subscription, but you wouldn’t have the benefit of professional monitoring, couldn’t access the mobile application, and won’t be able to use the 24/7 technical support service.

Why is my Vivint panel offline?

Several issues can cause your panel to lose the connection to your home WiFi network. A passing storm may have knocked your power and network offline. An Internet outage in the area could have caused the WiFi to go out. Find out how to test your WiFi to determine if you should contact Vivint or your ISP.

Why is my Vivint thermostat blinking red?

Fast Blinking Red: Network cable disconnected; check your device’s network cable. If it is connected, unplug the device for 30 seconds, plug it back in and wait for it to boot up. Unplug the device for 30 seconds, plug it back in and wait for it to boot up. Contact support if the problem persists.

What happens if I cancel Vivint?

A Vivint cancellation customer service representative told us that, in most cases, you’ll need to pay off the remaining balance on your contract. Another variable is that some people may also need to pay their monthly professional monitoring plan fees for the rest of the contract.

How do I turn off the hold on my thermostat?

To cancel the temporary adjustment at any time, press CANCEL. Press HOLD to permanently adjust the temperature. The Hold function disables the program and allows you to adjust the thermostat manually, if necessary.

What is the installer code for Vivint?

Enter the default installer PIN code (2203) 3. Select the device to control 4.

How do I connect my WiFi thermostat?

Connecting Thermostat to Wi-Fi Press the Menu button to open the menu. Press the down button until > NETWORK is displayed. Press the Mode button to enter the NETWORK menu. Press the Mode button again to start WPS. Press the WPS button on your router. The thermostat should now be joined to your Wi-Fi network*.

Is Vivint connected to WiFi?

From the home screen of the Smart Hub, tap the Menu icon in the bottom right corner. Tap General then enter your 4-digit PIN. Tap Connectivity then WiFi. From here, the network is connected and can run diagnostics, speed and connection tests, and reboots of the network module can be access.

How do I test my Vivint thermostat?

Vivint Smart Thermostat – Run a Test Press and hold the side button down for 6 to 10 seconds until the settings menu displays. Use the up and down arrows to highlight User and tap the button on the right to select it. Use the up and down arrows to highlight Testing and tap the button on the right to select it.

What does AUX heat mean on Vivint thermostat?

Turning your thermostat to “heat” came with an unexpected “AUX” function appearing. What does it mean? The “AUX Heat” mode is usually an indicator that it’s freezing outside, and your is heat pump is using a secondary backup heat source – your auxiliary heat—to keep your home at your set temperature.

Does Vivint thermostat work with heat pump?

What type of HVAC systems are compatible with the Vivint Smart Thermostat? All the systems that the CT100 supports. Conventional or heat pump. Multi-zone (1 Vivint Smart Thermostat per zone).

How do I switch my Vivint service?

If you’re interested in transferring your service, call Vivint’s Customer Loyalty team at 1-800-216-5232 ext. 5025.

How do I use Vivint app without service?

Yes, Vivint devices can be used without being monitored. You cannot, however, use the app on your phone. You may still activate and deactivate the alarm and arrange it to automated things like the security door or the thermostats when you leave.

How do I reset my Vivint panel?

Hardware: Press and hold the Reset button on the back of the router for 10-15 seconds, then release. Software: In the Configuration Interface, go to the Advanced tab and under the Administration tab click Factory Defaults. Then click the Restore Factory Defaults button.