QA

Question: How To Open Sprocket

How do you load a paper Sprocket?

Slide the top cover. Remove the top cover. Load up to 10 sheets of HP Sprocket Photo Paper with the blue Smartsheet®. Align the top cover. Slide the top cover. Turn on the printer. Slide the top cover. Remove the top cover. Remove any loose photo paper from the input tray. Align the top cover. Slide the top cover.

How do you get rid of a paper jam in a Sprocket?

Remove the Paper Cover, and then use a narrow object, such as a pen or paperclip, to press and hold the Reset button for 3 seconds until the Sprocket turns off. NOTE: The location of the Reset button varies by Sprocket model.

How do you Print from a Sprocket?

From other photo apps: Select a photo, tap the Share icon or , tap the More icon (iOS only), and then tap the HP sprocket app option. Edit the photo as needed, and then tap the Print icon . Your photo prints.

How do you refill a Sprocket plus paper?

Step 3: Load HP Sprocket Plus Photo Paper Turn off the printer. Remove the paper cover by sliding it away from the output slot, and then set it aside. Load up to 10 sheets of HP Sprocket Plus Photo Paper with the orange Print Quality Card (formerly Smartsheet).

Why is my Sprocket light red?

The Status Indicator light blinks red and a Low On Supplies message displays in the HP sprocket app. The cartridge is almost empty, and the paper is running low. Both need to be replaced soon.

Why does my Sprocket say it’s out of paper when it’s not?

With HP Sprocket Plus Photo Paper loaded, the printer does not feed the photo paper and an Out of Paper error message displays on the HP sprocket app. The Status Indicator light blinks and turns red. Turn off the printer. Remove the paper cover by sliding it away from the output slot, and then set it aside.

Why is my Sprocket not printing?

The Sprocket might have turned off or the battery might need to be charged. Press and hold the Power button to turn on the Sprocket, and then open the HP sprocket app. Tap the Menu icon , and then tap sprocket. Tap Manage Printers, make sure your Sprocket is selected, and then tap Printer Settings.

How do you refill an HP Sprocket cartridge?

Install the HP Sprocket Studio cartridge that came in the box with your printer. Remove the cartridge from its package. caution: Do not touch the ribbon on the bottom of the cartridge. Open the cartridge door. Insert the cartridge into the slot until it clicks into place. Close the cartridge door.

Why is my HP Sprocket not turning on?

If the printer does not turn on when you press the Power button, reset the printer to clear any errors. Remove the paper cover. Locate the Reset button. With a paperclip or pin, press and hold the Reset button for 3 seconds.

Does Sprocket need ink?

The Sprocket is rechargeable through a Micro USB, connects to your phone through Bluetooth, and requires Zink / HP photo paper to work. That means you don’t need ink because Zink’s proprietary printing technology puts crystals on every sheet that show up as specific colors when they’re heated up.

Does sprocket have an app?

The Sprocket app is supported by Android™ devices using OS v4.

How does Zink work?

Zink is short for “zero ink.” It eliminates the annoying need for (and running out of) ink cartridges in your printer. Instead Zink prints hold layers of ink in the paper itself. When the image prints, a pressure-based process mixes the ink around to produce the image.

How do you use the sprocket app?

With the HP sprocket app, use the camera on your mobile device to take a photo to print. Tap the Camera icon or , and then swipe left or right to the Camera option. In Camera mode, set a timer, change the camera orientation, or set a flash as needed. Tap the Capture icon to take a photo.

Can you use regular paper HP sprocket?

The sprocket is not capable of using “regular” photo paper (or any other paper). It uses “ZINK” technology which is similar to a Poloroid snapshot.

How long does it take for a sprocket plus to charge?

To charge fully, allow 60-90 minutes, or until the LED changes to green. 5. Turn on your printer by pressing and holding the Power button until the LED indicator turns white. 6.

How do I turn on my HP sprocket plus?

A pop up message will direct you to Android™ Settings to pair your printer. Select the printer from the list of available devices. 1. Press and hold the Power Button for 3 seconds to turn on the printer.

How do I know when my sprocket is fully charged?

Green Fully Charged Device is fully charged. Amber Charging, 90-99% charged Device is nearly charged. Red Low and Critically Low Charge Device has a low battery and is charging. The color of the Status LED Indicator Light can be personalized in the sprocket app.

What does solid red light mean?

Red. ​​A steady RED traffic light means come to a full stop. You must wait until the traffic light turns green and there is no crossing traffic before you may go. If it is safe to do so, you can turn right on red if there is no sign prohibiting it.

How can I remove paper status?

Solution one: Reset the product With the printer turned on, disconnect the power cord from the rear of the printer. Unplug the power cord from the wall outlet. Wait at least 15 seconds. Plug the power cord back into the wall outlet. Reconnect the power cord to the printer. Turn the printer on.

Why does my HP printer keep saying out of paper when there is paper?

An HP printer that says it is out of paper basically reflects an issue with the sheets that have been loaded in it. This common problem can be noticed when the paper input tray has been overloaded. Also, the paper feed or paper pick rollers may have been affected by dust or moisture.