QA

How To Disconnect Vivint Panel

Remove the panel cover Remove the screw at the top of your panel with a screwdriver. To remove the panel cover, push the two tabs on top and pull the cover out and down. Hang the panel cover on the back plate using the white safety strip. Don’t be alarmed if you hear beeping.

Can I unplug my Vivint panel?

Disarm your Vivint Smart Home system. This will prevent any false alarms while you’re disconnecting your panel. Hang the panel cover on the back plate using the white safety strip. Unplug your panel’s power source.

Does Vivint remove equipment?

You can either remove your system yourself or a Smart Home Pro can professionally remove your equipment for you for only $149. If you remove the panel yourself, use the SkyControl instructions or the Go! Control instructions. We will install everything you brought with you from your old home.

How do you disarm a Vivint alarm system?

To disarm, press the Shield icon in the middle of the screen and drag down. If there is an alarm in process, tap the Alarm icon in the center to disarm the system and cancel the alarm. Tap Yes or No to let Monitoring know if it was a false alarm.

How do I cancel Vivint?

Tap your Vivint Indoor Camera. Tap the settings gear icon in the top right corner. Enter your 4-digit PIN. Use the toggle to turn the privacy mode on and off.

What do you do with old Vivint equipment?

Is the equipment mine to keep? If you bought the house and the equipment is still in there, then it is yours to keep. If the previous owner failed to move the equipment with them and still owes money on it then they will have to settle it with Vivint.

What can I do with my Vivint equipment?

Yes, Vivint allows you to control the home automation and home security features from your computer. You can easily look at the system status, check live video feeds, control smart home devices, and arm and disarm the security system remotely.

Can I move my Vivint panel to another house?

Yes! Please make sure your new home has power at the time of installation. If you’re having cameras installed, please also be sure an internet connection is setup prior to installation.

How do I disarm Vivint without code?

To disarm your alarm, Touch the Shield icon on your home screen and drag it down to disarm. 4. Press the alarm icon in the middle to disarm the system and cancel the alarm if there is an alarm in the process.

What is disable entry delay Vivint?

This option is enabled, so the delay allows time for disarming the system after the door is opened. Disabling this option removes the delay, causing those entrances to instantly trigger the alarm in Stay Mode.

How do I remove my Vivint thermostat?

Google Nest Thermostat – Remove Vivint Connections in Nest App From the Nest App home screen, tap the Settings gear in the upper right corner. Tap Works with Nest. Tap Remove all connections. Tap Remove connection. Tap REMOVE.

How do I temporarily disable my Vivint camera?

SkyControl 3.0 – Toggle Privacy Mode Go to your SkyControl panel and tap the menu button in the bottom right corner (three horizontal lines). Tap Settings. Enter your 4-digit PIN. Tap Devices. Select the fixed camera that you would like to edit. Use the toggle under the live feed to turn the privacy mode on and off.

What is deter mode on Vivint?

Deter is the little motion activated whistle that lets strangers on your porch know they are being watched.

Can I use Vivint panel without service?

Vivint cameras cannot be used without service. They require the purchase of the Smart Home Video Monitoring monthly subscription plan.

How do I pay off my Vivint equipment?

How do I pay my bill? You can set up automatic billing or make payments through My Account. You can also view your billing history and current balance and update payment information from My Account. Visit My Account to manage your billing online.

How do I cancel my Vivint contract?

Policy Cancellation. If you wish to cancel your agreement with Vivint, call 1-800-216-5232 x5020 for assistance. At Vivint, we understand that sometimes the unexpected happens. We also know that when the unexpected happens, changes must be made in your life.

What happens when you cancel Vivint?

A Vivint cancellation customer service representative told us that, in most cases, you’ll need to pay off the remaining balance on your contract. Another variable is that some people may also need to pay their monthly professional monitoring plan fees for the rest of the contract.

Can you transfer Vivint contract?

If the person you are transferring the account to qualifies for and agrees to sign a new agreement, then the transfer is free. Otherwise, the qualified person can take over the remainder of your agreement and pay a $99 transfer fee.

How do I stop my Vivint alarm from beeping?

You can silence the Vivint low battery notification by tapping the alert notification on the left side of the SkyControl’s home screen and reading the whole message.

Can I have two Vivint panels?

Users can have up to four of the Vivint Secondary Panels installed, in a customized configuration that best addresses the needs of each unique situation.

Why is my Vivint panel offline?

Several issues can cause your panel to lose the connection to your home WiFi network. A passing storm may have knocked your power and network offline. An Internet outage in the area could have caused the WiFi to go out. Find out how to test your WiFi to determine if you should contact Vivint or your ISP.

What is disable entry delay?

Entry Delay gives you a short time to disarm your Ring Alarm when entering your home. You’ll hear reminder chirps during the delay, and when the delay ends, if you don’t disarm, your Ring Alarm siren will sound.