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How do I cancel my Vivint service?
To cancel your contract, you will need to give Vivint customer service a call at +1-800-216-5232, ext. 5020. They will walk you through the process. Other sites say that you can email or live-chat with Vivint to cancel your security system contract, but that isn’t what Vivint recommends.
How much does it cost to cancel a Vivint contract?
In all other cases, you will have to pay your service in full if you wish to cancel it. Plus, you’ll need to cash out a cancelation fee: $300 during the first year. $150 during the second year.
Can I return my Vivint equipment?
This policy gives you, the end-user, a certain amount of days to test the equipment and services. If you decide that it’s not for you, you can return the equipment, cancel the service without or with minimal penalties, and receive a refund.
What do you do with old Vivint equipment?
Is the equipment mine to keep? If you bought the house and the equipment is still in there, then it is yours to keep. If the previous owner failed to move the equipment with them and still owes money on it then they will have to settle it with Vivint.
How do I pay off my Vivint equipment?
How do I pay my bill? You can set up automatic billing or make payments through My Account. You can also view your billing history and current balance and update payment information from My Account. Visit My Account to manage your billing online.
How long does it take to pay off Vivint equipment?
Do I own Vivint equipment once it’s paid off? Yes, this equipment is yours once you pay for it in full. If you use the financing option to pay over time, you typically pay off the equipment within three to five years.
Is Vivint worth the money?
Vivint has top-notch smart home equipment and a no-contract option. It also has top-tier prices and a sometimes questionable customer service reputation. But overall, if you’re looking for the smartest system possible, we think it’s worth it to say yes to Vivint.
Can Vivint sue me?
So if you want to sue Vivint Home Security in small claims court, you need to send them a demand letter first. Your demand letter can be simple and straightforward – tell Vivint Home Security who you are (your name, address, phone number and account number), what the problem is, and what you want from them.
Can I still use Vivint camera without service?
Vivint cameras cannot be used without service. They require the purchase of the Smart Home Video Monitoring monthly subscription plan. Up to four Vivint cameras can be on one subscription plan, but there is an extra cost for the third and fourth cameras.
How do I contact Vivint?
Vivint Smart Home Security & Alarm Systems | 855.832. 1550.
Is Vivint a reputable company?
Vivint security reviews are overall positive. Installation technicians are professional and take the time to answer any questions that new customers might have, according to recent Vivint reviews.
Can you transfer Vivint contract?
If the person you are transferring the account to qualifies for and agrees to sign a new agreement, then the transfer is free. Otherwise, the qualified person can take over the remainder of your agreement and pay a $99 transfer fee.
Can you use Vivint equipment with another company?
No, you cannot use Vivint’s security cameras without service. The cameras that Vivint provides are designed exclusively for use with their own monitoring service. They will be rejected by any other video surveillance platform. They cannot be taken over by another alarm monitoring company.
What credit score do you need for Vivint?
To qualify for financing, you need a minimum credit score of 600. The birds chirping smoke alarm is loud, but not alarming. You can’t change it. The Vivint Smart Hub panel can only handle 2.4 GHz frequency.
Can I use Vivint equipment with ring?
You cannot use a Ring video doorbell with Vivint. Vivint doesn’t work with Ring, although you can control both types of equipment through Alexa and Google Assistant. Vivint costs $29.99 to $49.99 for professional monitoring month-to-month; the cost depends on which package you choose.
Do I own my Vivint equipment?
Do I own or lease Vivint’s home security system? You own the equipment. You can either pay for all the equipment up front or pay for it over the course of a few years. If you decide to pay for it over time, Vivint offers 0% APR so there’s no added interest.
How much do I owe on Vivint?
Log in to My Account. On the main welcome page, under Bill Pay, you will see your current amount due. The View Details button will show you a breakdown of your current bill.
How can I lower my Vivint bill?
Speak to customer service Try calling a Vivint customer service agent to see if there might be help for you. When you speak with with an agent, ask about the following cost cutting moves: Promotional rates that might help you reduce your monthly fees. Scaling back your services.
