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Average FedEx Senior Customer Service Representative yearly pay in the United States is approximately $40,348, which is 12% above the national average.
Is Fedex customer service a good job?
The job wasn’t hard just tedious and quite repetitive. Dealing with customers all screaming at you all day about their packages. The benefits are great but that’s about it because the pay sucks.
Do customer service representatives make good money?
Customer Service Representatives made a median salary of $34,710 in 2019. The best-paid 25 percent made $43,980 that year, while the lowest-paid 25 percent made $27,630.
What does a senior customer service representative do?
What Do Senior Customer Service Representative (CSR)s Do? Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty. May mentor or give direction to junior team members and provide training on best practices.
How much do customer support reps make?
Customer Service Representative Salary Annual Salary Hourly Wage Top Earners $52,000 $25 75th Percentile $39,500 $19 Average $35,413 $17 25th Percentile $26,500 $13.
What does a FedEx customer service associate do?
What Do Customer Service Associates Do? Provide troubleshooting and technical assistance to customers. Assess the customer’s needs and translation into solutions. Coordinate with customers to resolve any billing inquiries.
What is FedEx premier customer service?
Contact Us USA and Canada 1.800.GoFedEx 1.800.463.3339 IVR Phone Menu U.S. Customer Service 1.800.Go.FedEx 1.800.463.3339 U.S. International Customer Service 1.800.247.4747 U.S. TDD (Telephone Device for the Deaf) Services (7 a.m.-8 p.m. CST) 1.800.238.4461 Hearing Impaired Relay Desk 1.888.464.0709.
How much does a senior Customer Service Representative make?
Senior Customer Service Representative Salary Annual Salary Weekly Pay Top Earners $56,000 $1,076 75th Percentile $49,000 $942 Average $42,468 $816 25th Percentile $35,000 $673.
What is the average sales rep salary?
How Much Does a Sales Representative Make? Sales Representatives made a median salary of $59,930 in 2019. The best-paid 25 percent made $85,730 that year, while the lowest-paid 25 percent made $42,070.
How much does a customer service rep make at a bank?
Average U.S. Bank Customer Service Representative yearly pay in the United States is approximately $34,745, which is 8% above the national average.
How do you handle angry customers?
Here are ten tips on how to handle angry customers. Listen. Practice active listening rather than passive listening. Apologize. Apologize for the problem they’re having. Show empathy. Maintain a calm tone of voice. Use the customer’s name. Build and maintain trust. Don’t take it personally. Avoid negative language.
What is the job of a customer service officer?
Customer service officers act as the face of a company and directly work with customers to answer their questions or provide additional support where needed. They work in every industry that has a customer pool. This is an entry-level position that doesn’t typically require any formal education.
What does a lead customer service rep do?
A lead customer service representative is responsible for managing a group of customer service staff to assist in daily operations and help with customer issues. Lead customer service representatives manage high-level customer complaints and provide immediate resolution and disputes.
How much do customer service reps make per hour?
How Much Do Customer Service Representative Jobs Pay per Hour? Annual Salary Hourly Wage Top Earners $52,000 $25 75th Percentile $39,500 $19 Average $35,413 $17 25th Percentile $26,500 $13.
Do you need a degree to be a customer service representative?
Education. Customer service representatives generally need a high school diploma or a GED. High school education provides customer service professionals with the basic communication and interpersonal skills they need to work in this field.
What is FedEx starting pay?
Fedex Express in Calgary, AB Area Salaries Job Title Location Salary Courier Driver salaries – 3 salaries reported Calgary, AB Area $20/hr Warehouse Worker salaries – 1 salaries reported Calgary, AB Area $18/hr Dangerous Goods Specialist salaries – 1 salaries reported Calgary, AB Area $20/hr.
How much do FedEx package handlers make?
How much does a Package Handler make at FedEx in the United States? Average FedEx Package Handler hourly pay in the United States is approximately $14.77, which meets the national average.
How should I dress for a FedEx interview?
What should I wear for an interview at FedEx? Helpful. You should always dress for success no matter what position you’re applying for. Helpful. Jeans and a decent shirt. Helpful. Suit, dress for success. Helpful. Dress pants and shirt. Helpful. Smart casual, or suit. Helpful. Business casual. Helpful. Dress clothes. Helpful.
Why is FedEx so bad?
Due to covid-19 impacts, the recent move of FedEx fulfillment center, and the low supply of workers, we are seeing some slight transit (shipping) delays. FedEx is still suffering in part from the loss of the Amazon contract.
Why is FedEx so slow 2021?
A spokesperson for the company attributed the lags to a shortage of workers, more packages being delivered, and to the ongoing workplace challenges posed by the pandemic. A FedEx executive even used Portland as an example of the company’s nationwide staffing woes during a recent quarterly earnings call.
How can I talk to a FedEx representative?
If you need to talk to a live person at FedEx customer service you need to dial 1-800-463-3339 phone number.
What are the roles and responsibilities of customer service associate?
A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual.
What is a good sales base salary?
Sales Base Salary Annual Salary Monthly Pay Top Earners $76,000 $6,333 75th Percentile $54,500 $4,541 Average $47,504 $3,958 25th Percentile $32,000 $2,666.
What sales job pays the most?
Looking for a High-Paying Sales Job? Here Are 7 Roles to Consider Enterprise Sales/Account Executive. Average salary: $75,000. Pharmaceutical Sales Representative. Average salary: $81,798. Realtor. Average salary: $54,451. Medical Device Sales Representative. Sales Engineer. Software Sales Representative. Major Gifts Officer.
How much do entry level sales reps make?
Entry Level Sales Representative Salary Annual Salary Weekly Pay Top Earners $70,000 $1,346 75th Percentile $50,000 $961 Average $44,727 $860 25th Percentile $32,500 $625.
