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A typical installation takes 4 – 6 hours after the Verizon Technician arrives at your home. Make sure you allow enough time for installation. An adult who can make decisions regarding equipment placement and computer configuration options must be present for the entire installation.
How long does Verizon FiOS activation take?
Sign into My Verizon or the My Fios app to access the self-installation tool from your dashboard. This tool can help with both the installation and activation process. Activation takes approximately 20 minutes.
How do I get a Verizon technician to come to my house?
You can call 800-837-4966 and a Verizon agent will connect you with a Tech Support Pro agent via a priority queue. The MyFios app provides immediate contact with a Tech Support Pro agent via phone.
How much is Verizon Fios installation fee?
The Verizon Fios setup fee is $99—unless you order online. Then it’s free. Also, Verizon includes a modem/router with Fios Gigabit Connection service.
Does Verizon install on weekends?
How soon can I have my Fios service installed at my new home? You’ll be able to choose the installation date that’s closest to our move-in date after you submit your online order. Verizon offers night and weekend appointments, and same-day appointments may even be available.
How fast can I get internet installed?
Getting a new internet service connected generally takes around ten days from the time of order, however this may be significantly longer or shorter depending on the type of service.
How do I cancel my Fios before installation?
If you’d still like to cancel, give us a call Monday – Friday, 8:00 – 5:00pm EST, at 1.844. 837.2262. Remember to have your account information handy. Once your service is cancelled, don’t forget to utilize My Verizon to check the status of your final bill, equipment return, and refunds, if applicable.
Is Verizon technical support 24 hours?
Verizon Premium Technical Support is available 24 hours a day, seven days a week, 365 days a year. Call anytime you need technical assistance, even in the middle of the night or on a holiday.
Will Verizon install Ethernet?
from there Verizon will run it to your set top box if having tv installed. But you will have to have a RJ45 cable (ethernet) run to a different section of the house for lan connections.
Is Verizon Fios different than Verizon Wireless?
Verizon Wireless is an entirely separate divison from the side of the company which supports FIOS/consumer markets. So they have different login’s.
How do I get my Verizon installation fee waived?
To get your activation fee waived off by Verizon, contact their customer support and negotiate to get the fee waived. Alternatively, you could also purchase your own phone and activate a Verizon connection on it for no additional charge.
Does FiOS require new wiring?
Hello! After the optical fiber is run, they will install a box called an ONT that converts the fiber to coax. They will then plug into the existing coax running throughout your house, so they won’t have to install any new cables. Even if the cable is older it can still be used.
Does Verizon FIOS have hidden fees?
The idea is that instead of having to subscribe to multiple services to get the cheapest price (Verizon’s infamous “Fios triple-play”), now, each service has a set cost. There are no hidden extra charges for things like regional sports fees: just taxes and whatever equipment you’re buying and / or renting from Verizon.
What does an ONT do?
The Optical Network Terminal (ONT) converts the optical signal coming through the fiber into separate signals for TV, voice, and data. The ONT is installed with Fios service on either the outside or inside of your home (garage, basement, closet, etc).
Can I have Verizon Fios in two locations?
Yes, it is possible to get two FIOS connections. VZ will install a second fiber drop and second ONT. You may need to make the address of the second connection slightly different from the first connection.
Does FIOS router need coax and Ethernet?
Re: Does the FIOS Gigabit Router (G1100) require both ethernet and coax ? Yes, the IP WAN connection to the Ont is either MOCA WAN (COAX) or Ethernet, not both. Other than the router none of your devices use direct IP to the ONT. All external IP traffic goes through your router.
Why does internet take so long to set up?
So why do customers have to wait so long for broadband? It’s just that it’s a manual process. Each connection takes roughly 30 minutes, and only two technicians can work on an MDF of this size at once – there’s simply not the room.
How long does it take to install a coaxial outlet?
Technicians can easily access your exterior cable connection point to complete the installation. The installation generally takes between two and four hours.
How long does it take for Dodo to connect?
Most connections take between 3 – 10 business days. It could be up to 20 days, depending on the service available at your new address.
Can you cancel Internet before installation?
Can I cancel my contract before it’s installed? The cooling off period starts when you get written confirmation after you signed up online or over the phone. From that moment, you have 14 days to cancel without penalty for whatever reason, including if it’s taking too long for your broadband to be installed.
Why is my Verizon order still pending?
A pending order is an order that is in progress or future dated, such as: Adding a device. Upgrading a device. Changing features on a device.
Does Verizon have contracts 2021?
Starting today, Verizon will no longer be allowing customers who are upgrading their smartphones to purchase a two-year contract, effectively eliminating two-year contracts for all new and existing users.
What phone number is 800 837 4966?
New customers can call 1-800-VERIZON (1-800-837-4966).
How do I talk to a person at Verizon FIOS?
Verizon FiOS: Call 1-888-553-1555 and keep pressing 0.
How do I contact Verizon FIOS?
If you have questions or need additional help, please call 1-800 Verizon (1-800-837-4966).The Verizon Fiber Solutions Center provides dedicated technical support for the following FIOS services: Telephone. Internet Service. Television.
