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It’s a Wi-Fi connected digital photo frame that allows you (or any of your friends and family) to upload photos via email. Skylight even automatically resizes the photos it receives to fit the 7-inch high, LED display, and rotates them as necessary so they’re properly oriented.
Is there a monthly fee for skylight?
No! Once you buy your Skylight frame, there is no monthly subscription fee or any additional cost.
Does skylight have to stay plugged in?
Skylight does not have a battery. It will only work if it is plugged in.
Is Skylight a subscription?
Skylight Plus is our $39/year subscription that allows you to send videos to your frame, add captions to photos, and manage them on the Mobile App and Cloud Portal. Skylight Plus can be used with all your Skylight Frames (you only need one subscription) and by everyone in the family.
How do you put pictures on a skylight?
You need to: Open an email application like Yahoo/Gmail/Outlook. Compose an email. Find the attach button and choose the photos you want to send. Send the email to your Skylight email address. They will appear on the screen in less than 60 seconds!.
How do I cancel my Skylight subscription?
Cancelling your account If you wish to cancel your account, we recommend that you first remove the Skylight gem from your apps to prevent any further charges. Then, visit your account settings page, scroll to the bottom, and click “Cancel your account…”.
Do you need WIFI for skylight frame?
Skylight requires wi-fi to receive new photos, but you can still view photos without a wi-fi connection.
Can you unplug skylight?
Press the same button and wait a few moments for the screen to turn back on. If you press and hold the power button for more than a moment, you will see a pop-up on your Skylight screen with two options. To put your Skylight to sleep from this menu, tap ‘Power Off’.
Does the skylight frame have a rechargeable battery?
Skylight does not have a battery. It will only work if it is plugged in.
Can I leave my skylight on all night?
Yes because it automatically shuts off after 4hrs. And no, if you need it to light up the room all night vs only 4hrs. And after a little bit the motor makes a noice, there’s always an option to leave the stars and galaxy motionless too, that’s how we currently use it for my 5 and 3 yr old.
What does Skylight Plus do?
The Skylight Plus subscription allows you to access our cloud portal and mobile app, where you can send photos and videos to Skylight, and even add captions! Skylight Plus can be used with all your Skylight Frames and by everyone in the family.
How does skylight app work?
The Skylight App allows you to manage your Skylight device or Smart TV. If you have a Skylight Frame or Smart TV, you can send photos and videos to the device from anywhere! Simply log in and connect to your device to start sending photos in seconds.
Can I add Skylight Plus after purchase?
Follow the steps there to link your Plus account during the activation process. When prompted to upgrade to Skylight Plus, click “I Already Purchased Plus.” Enter the email address that was used to purchase Skylight Plus. Click “Search,” and your account will instantly be linked to your Plus subscription.
Can you send photos to Skylight calendar?
The Skylight Calendar Email photos to your Calendar or upload them in the Skylight app. Watch them appear on your photo slideshow instantly. Simply tap on the screensaver to view your schedule.
Can you send multiple photos to Skylight?
If you are using the Skylight app, there is no limit. You can also bulk upload more than one photo or video at a time through the app and on your computer! For instructions on uploading more than one photo on the computer click HERE. For instructions on sending multiple photos using the Skylight app click HERE.
How many photos will skylight hold?
With 2.6GB of memory, the Skylight frame can hold approximately 1,000 photos, so you won’t have to clear out older images too often.
How do I cancel my skylight one card?
To do this, call us at 1-866-387-7363, or log in to the Online Account Center to close your account.
Is there an annual fee for skylight frame?
Skylight digital frame has a $39 annual fee to unlock Skylight plus. For example, with Pix-Star’s frame, the mobile app lets you send multiple photos to multiple frames at the same time. You can record videos/audio and take pictures natively in the app, and send them directly to your frame.
How do I transfer ownership of a skylight frame?
Visit app.ourskylight.com and log in. Click this option. Enter the personal email address (e.g. johndoe@ourskylight.com) of the new owner of the frame. Click ‘Transfer!’Feb 12, 2020.
Why can’t I send pictures to my skylight frame?
Confirm that you’re sending photos as an attachment and not as a link. Try sending photos from a different email account or device. Try resetting your frame, as well as reset your Wi-Fi router. Unplug the power adapter of the frame (while it is on) for a couple of minutes, then plug it back in.
How do I connect my skylight to WIFI?
How do I connect my Skylight to Wi-Fi? If the frame is plugged in, the Wi-Fi menu will automatically show up on the right side of the Skylight home screen. Choose your network from the list of Wi-Fi networks. Type in your Wi-Fi password using the touch-screen keyboard.
How do you connect a skylight?
How do I activate my frame? Plug the USB side of the power cable into the USB port in the wall adapter. Connect the opposite end of your power cable (the round end) to Skylight (it plugs into the small hole on the back). Plug it into an outlet. In about 30 seconds, the Skylight home screen will appear.
How do I turn off my Skylight?
If you press and hold the power button for more than a moment, you will see a pop-up on your Skylight screen with two options. To put your Skylight to sleep from this menu, tap ‘Power Off’.
How long does a Skylight stay on?
The typical skylight will last for between 8 and 15 years. However, proper installation and skylight care can keep your skylight functioning well for even longer.
What are the buttons on the back of the Skylight frame?
There is a USB port, SD card slot, headset jack and menu button in the back of the frame. These ports and button are not functional but are included with Skylight for features that might be developed in the future.
