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To report a buyer Navigate to Marketplace. Click on Selling in the upper left. Click the message between you and the buyer (click Show Listings to the right of Sold if you’ve already marked the post as Sold) Click the three dots in the top right of the message box. Click Report Buyer. Follow the on-screen instructions.
How do I complain about a seller on Facebook marketplace?
If you think that a seller or product violates our Commerce Policies, you can report them: From your News Feed, in the left menu, click Marketplace. Click a listing from the seller that you want to report. Click on the name of the seller. Click . Click Report Seller. Follow the on-screen instructions.
Can you report a buyer on Marketplace?
Click Your Listings. Click a listing the buyer purchased. Click the message between you and the buyer. Click Report Buyer.
Will Facebook refund my money if I was scammed?
If you’ve used Facebook Pay to send money in Messenger, Facebook cannot issue a refund. According to Facebook’s own guidance, there is no official method for getting a Messenger refund. In practice, you only have two options available to you: Ask the seller to return the money.
Can you sue someone over Facebook marketplace?
Yes, you can sue the seller for fraud (depending on what was advertised and said) and breach of contract (again, depending on what you agreed to buy).
Can you find out who reported you on Facebook?
You cannot find out who reported you on Facebook. Facebook keeps this information confidential as it could become a problem if you knew who it was that reported you.
How do I know if someone reported me on Facebook marketplace?
Facebook will notify you if someone has reported your post, then update you when it’s reached a resolution. You can view those reports in your support inbox[1]. Facebook usually doesn’t notify someone if their account has been reported.
How do I contact Marketplace support?
NEW: You can also provide contact information and have a licensed agent or broker contact you directly. 1-800-318-2596 (TTY: 1-855-889-4325) Available 24 hours a day, 7 days a week (except holidays) Email. Sorry, we can’t accept questions or documents by email. Mailing Address. Health Insurance Marketplace.
How do I get my money back from the Facebook Marketplace?
Requesting a Refund from Marketplace purchase Go to My Account > Purchase History. From your order history, select the correct order. “Request a Refund”. Then fill out the refund order form. Marketplace Support will request information once the refund request is generated.
How do I get my money back from a scammer?
Contact your bank immediately to let them know what’s happened and ask if you can get a refund. Most banks should reimburse you if you’ve transferred money to someone because of a scam.
Do I have to refund someone on Facebook Marketplace?
No. As long as you put a disclaimer of any potential issue the item has and the buyers knows that, then you are under no obligation to provide a refund. You should only provide a refund if you didn’t tell the person any potential issue that you were fully well aware of but neglected to tell the person.
What can I do if someone sold me something that doesn’t work on Facebook?
On the third business day, contact the seller. The item is damaged or unusable: Contact the seller to ask if they’d like you to return the damaged or unusable (example: locked phone) item. If the seller wants you to send the order back, you’ll need to coordinate with them on who will cover the return shipping costs.
Can you sue someone for selling you something broken?
You can sue for anything! You would have to prove that they knew it was broken before they sold it to you.
What happens if you get reported on Facebook marketplace?
If you think a seller or product violates our Commerce Policies, you can report them: Keep in mind that we may suspend or ban sellers if they go against our Commerce Policies. Buyers who file fraudulent claims are also subject to consequences outlined in our Purchase Protection policies.
How many reports does it take to close a Facebook account?
It could be 10 or more. There is no fixed number mentioned officially. It depends on the severity of the case and the authenticity of the report. Sometimes even one genuine report can make Facebook delete an account and that too within 24 hours.
How long does it take Facebook to review a report?
A member of Facebook’s support team will review your report, usually within 48 hours, and determine whether it violates Facebook Community Standards and if it should be removed or not. You can always check the status of your report in the Support Inbox. You will receive updates there once they’ve reviewed it.
How long does it take for Facebook to respond to a report?
How long does it take to receive an answer from Facebook support? Several factors can affect how quickly Facebook responds. On working days, the response time is generally twenty-four hours (Facebook notes that enquiries submitted overnight may take a little longer to respond).
What will happen if your account is reported?
Instagram often fails to follow through on real reports, so if there’s nothing inappropriate it likely won’t do anything to the account your reported. Reporting does often result in your account blocking the account you reported. Learn how to unblock on Instagram here if you want to follow that person again.
How do I report a Facebook Marketplace scammer?
To report a buyer Navigate to Marketplace. Click on Selling in the upper left. Click the message between you and the buyer (click Show Listings to the right of Sold if you’ve already marked the post as Sold) Click the three dots in the top right of the message box. Click Report Buyer. Follow the on-screen instructions.