QA

How Do I Use My Senior Railcard

How to use a Senior Railcard to buy train tickets When searching for tickets on our website or in our app, tap add a Railcard and scroll down to select Senior Railcard from the list. We’ll automatically apply your Railcard savings and show you the discounted price.

How do I access my Senior Railcard?

Check your mailbox (including your junk mail) for an email from our Railcard team. If you still can’t find it, please click “Manage my Railcard” on the website homepage to log in to your account. Once logged in, click on ‘Details’ under your active digital Senior Railcard, then click on ‘Manage Digital Devices’.

Do I need a photo for my Senior Railcard?

You will be asked to provide either a passport or driving licence number and you will also need to provide a digital passport-style photo if you have selected ‘Digital’ under ‘Choose the type of Railcard you would like’ section.

How do I get my Senior Railcard onto my phone?

You will use this download code to add your digital Senior Railcard on your phone or device. First, you will need to download the Railcard app from the Apple Store or the Google Play store. Once downloaded, open the app and tap on the ‘+’ symbol on the ‘Your Railcards’ screen.

Can I use my Senior Railcard before 10am?

When can I use my Railcard? Your Senior Railcard gets you 1/3 off Standard and First Class Anytime, Off-Peak and Advance fares. And because there’s no limit to the number of times you can use your Railcard, the potential for adventure is huge.

How can I use my railcard?

Can I use my Railcard to buy tickets online? Yes, you can use your Railcard to buy tickets online. When booking a train ticket using our Journey Planner, simply hit ‘Add Railcard’ on the drop-down that appears when click to update passenger details.

Can you use a senior railcard on the London Underground?

Senior Railcard holders can also register their Railcard discount onto an Oyster card to get 1/3 off Oyster pay as you go single fares and daily caps on National Rail, London Underground and Docklands Light Railway services.

Can I smile in Railcard photo?

Yes, you will need to provide a suitable image for your disabled railcard when you apply. ❓ Can you smile on a railcard photo? Your expression needs to remain neutral in your photo.

Can I use a selfie for my Railcard?

The image should be a good recognisable likeness of you. We prefer colour pictures but black and white images are acceptable. Your head and shoulders should be in close-up, with your face clearly visible and filling approximately 70% of the frame (in the same way it would for a passport or driving licence).

Do senior citizens get discount on trains?

Save 1/3 on most rail fares throughout Great Britain with a Senior Railcard. With a Senior Railcard anyone 60 years or over can save 1/3 on all Standard and First Class, Anytime, Off-Peak and Advance fares for £30.

How do I put my Railcard on my phone?

Open the app*, and tap on the “+” symbol in the top right hand corner to get started. Select “Add an existing Railcard” at the top of the screen. Enter the download code you received in an email titled “Your digital Railcard download code”, and click continue.

Why is my Railcard app not working?

A: If your download code isn’t working, it is likely that it has expired or has been used to activate your Railcard on too many devices. You can only store your digital 26-30 Railcard on a maximum of 2 devices, so you may need to remove it from an existing device to add it to a new one.

How long does it take for a Railcard to arrive?

If you have ordered a plastic 16-25 Railcard online, please allow up to 5 working days for delivery. If you paid for ‘Special Delivery’ and placed your order before 15:45pm, your Railcard will be delivered within two days (Monday to Thursday) or three days (Friday to Sunday).

Can pensioners travel free on trains?

You can travel free on TfL services with your Older Person’s Freedom Pass from 09:00 weekdays and anytime at weekends and on bank holidays. On National Rail services in London, travel free after 9:30 weekdays, and any time on weekends and public holidays.

Do pensioners travel free on London Underground?

London Freedom Pass gives you free or discounted travel for London residents across London transport networks, including trams, national rail, the underground, river services, and buses. Various transport concessions available to disabled older people.

Does a senior railcard work on the tube?

According to the senior railcard website discounts apply only to rail (train) travel, not to tube travel even if loaded on to Oyster.

What happens if my Railcard doesn’t arrive in time?

What can I do? You will need to wait 5 working days, then go to ‘Manage my Railcard’ on the 16-25 Railcard website homepage to log in to your account and apply for a replacement.

Can someone else use my Railcard?

The Railcard and tickets bought with it are not transferable to anyone else and you must not give, lend, or resell them. You may be asked to show your Railcard when purchasing discounted tickets. 2.6. Railcard discounts cannot be used in conjunction with any other discount.

Can you use 2 Railcards at the same time?

A: No. The Railcard is for use by you and the second named adult on your Railcard when you are travelling together. The two named cardholders must travel together for the entire journey for their discounted tickets to be valid.

How do I use my Senior Railcard online?

When you get to the question ‘Choose the type of Railcard you would like’, select digital and follow the instructions on the screen to continue with your purchase. In most cases, your digital Railcard will be available to use straight away.

Can you link railcard to contactless?

So why can’t it be used with contactless cards? Mike Tuckett, head of customer payments at TfL, said: “Due to the design of the contactless system, it’s not currently possible to associate concessions and discounts to contactless bank cards.

Can I use senior railcard on Eurostar?

Can I use my Senior Railcard on Eurostar services? No, you can’t use your Senior Railcard to buy discounted Eurostar tickets (UK Railcard discounts are not applicable to Eurostar services).