QA

How Box Sync Works

Box Sync is a feature that allows users to automatically sync files and folders between their Box account and their desktop. Any changes made on the desktop will be automatically sync’d to a user’s Box account. Box Sync supports both Windows and Mac operating systems.

What does Sync do in box?

Box Sync lets you keep multiple folders from your Box account in sync with your computer desktop. So now, whenever you change or add content to Box folders on your computer, it’s all automatically saved to your Box account.

Is Box Sync being discontinued?

We will retire Box Sync mid-2020. We’ve followed this schedule for replacing Box Sync with Box Drive: 12/6/2019 – Box Drive available for download.

How do I know if Box Sync is working?

The Box icon appears in the system tray/menu bar to indicate that Box Sync is running and you are logged in. On Windows this is a blue Box, on Macs it is a black “b”. If the Box icon is gray (gray “b” on mac), make sure you are logged in to Box Sync.

Does box drive automatically sync?

Drive automatically uploads the changes you made offline the next time you connect. (Unlike working with online files, marking content for offline use does take up hard drive space.) If you already use Sync, consider switching over to Box Drive.

How do you selective sync boxes?

You must select which folders in your Box account that you wish to sync with your computer. Navigate to any folder in your Box account. Click the “three dot” icon to the right of the folder name. Hover your mouse over “More Actions” Click “Sync”.

How do I automatically upload files to box?

To create a new automated process on Box, follow these steps: In the Admin Console, in the lefthand navigation, click Content. When the Content Manager displays, click the Automation tab. Click Add New Automation. Enter a name for your automated process in the Automation name field.

Can you have both Box Sync and box drive?

Box Sync and Box Drive are two separate desktop applications that give you the ability to access Box content from your desktop environment. However, there are known issues with having both Box Sync and Box Drive installed on a single machine.Switching from Box Sync to Box Drive. Box Drive Box Sync VDI (non-persistent) ✓ x.

How do I migrate from Box Sync to box drive?

If you already have been using Box Sync, you will want to follow the steps below to switch to Box Drive. NOTE: Make sure all of your files have been synced to Box.Procedures Step 1: Check that all your files are synced to box. Step 2: Uninstall Box Sync. Step 3: Install Box Drive.

Does Box Sync store files locally?

Content that syncs down to your computer are available for offline access. If you make changes to the synced files locally, these changes automatically sync back up to your Box account. Note: Box Sync only supports syncing 100,000 files and up to 100GB to ensure best performance.

What does a red dot on Box Sync mean?

Files and folders that have a red dot with a white exclamation mark next to them indicate problem items. These will usually not be saved to your Box account in the cloud. File/folder has been marked as a problem item. Files that have a red dot with a closed-white pad lock have been locked by another user.

Why won’t my files upload to box?

If you are having issues with uploads try turning this off temporarily: Go to Account Settings and click the Sharing tab along the top. Select/deselect the Enable Box Accelerator option under Uploading Content. Click Save.

How does box drive work?

How does Box Drive work? Box Drive is an application that displays all file and folder meta data from your UR Box account to a desktop client. When you access a file from Box Drive, the application downloads the file in question and opens it locally on your computer.

How do I make my box drive faster?

Log out of Box Drive and restart the application. Doing this will clear the cache, and may make files sync faster.

How do I create a box sync folder?

To mark a folder for Sync, navigate to your Box.com account and follow the steps below. Select a folder by clicking beside its name, or click the folder name to open the folder. Click Details in the sidebar. Click the Sync to Desktop slider to mark this folder for sync.

How does Smart Sync work?

With Smart Sync, you can choose to make files online-only. Online-only files take up practically no space on your hard drive, but you can still see them, rename them, move them, and preview them right from your computer — just like regular files. And when you need them, just open, and they’ll sync automatically.

How do I select which folders to sync?

How to select which OneDrive folders to sync in Windows 10 Right-click the OneDrive icon on the taskbar located on the lower right corner. Tap or click Settings. Select the Choose folders tab. Tap or click Choose folders. Select all or select just some of the folders and files you want to sync.

Why is Dropbox constantly syncing?

Why does my Dropbox keeps syncing? Dropbox is a network-based file storage and sync cloud service. Many users will backup their computers to Dropbox to ensure data security. Once you start Dropbox on your device, if it is in a good network condition, Dropbox will usually keep syncing files.

How do I restart Box Sync?

Locate the Box Sync icon in the Menu Bar and click to open the menu. In the menu, select Quit. Restart Box Sync from your Applications folder.

How do I send files using Box?

Using Box to Send a Message Navigate to the file you wish to share and click Share. Click the Send option in the blue box that appears below the file. A pop-up window will appear, prompting you to enter the email address(es) of the individual(s) you want to send the file to.