Table of Contents
We generally expect your pick-up or delivery appointment to take about 30 minutes. This accounts for everything from sanitation to vehicle review to paperwork. If you have a trade-in appointment, expect around 45-60 minutes. Learn more about our touchless delivery and trade-in experience.
How long does the Carvana process take?
On average, vehicles take 18 days to go through our reconditioning process before becoming available for purchase. (Please note, the number of days is just an average and the actual number of days varies by car.) We ensure that every Carvana vehicle meets our rigorous 150 point inspection standards.
How long does Carvana take to approve?
Get a approved online in just 2 minutes. 99% of customers who apply get approved and your terms are good for 45 days. There’s no impact to your credit and you can see your actual down payment and monthly payment on all vehicles in our inventory.
How long will Carvana hold a car?
Helping you find a car that fits your budget perfectly, in only a few minutes. That’s right, you can call dibs on a car and we’ll hold it for 30 minutes while you complete your purchase process. If you have any questions, our Customer Advocates are always ready to help.
How long does a Carvana down payment take?
If you finance your vehicle with Carvana, your first monthly payment is typically due 28 – 30 days after you accept your vehicle. You can find your exact due date inside your contracts. At the end of your 7-Day Money Back Guarantee, you’ll need to go to Bridgecrest.com to set up your account.
Why does Carvana take so long to deliver?
Factors such as location, inclement weather, or third-party setbacks, may result in delays. Keep in mind that your vehicle is traveling on an uncovered hauler, so it may arrive looking a little dirtier than when it left.
What’s wrong with Carvana?
Carvana customers have been complaining that the company is failing to produce permanent registration paperwork or metal tags, and it has come to a point where certain states have issued the company with stop-sale orders and significant fines. A letter issued to Carvana shareholders in Q3 shed some light on the issue.
How do I know if Im approved for Carvana?
After you find the Carvana car you want to buy and schedule your delivery or pickup, Carvana will check your credit, which generates a hard credit inquiry and could impact your credit scores. Only then will you know whether you’re approved for a loan and the terms you’re approved for, too.
How does Carvana verify?
How is my order verified if I am financing with Carvana? Once you have placed your order, our underwriting team will review your account details and any documents submitted. If any additional information is needed, we will reach out to you and provide a deadline for when additional items must be submitted for review.
Does Carvana inspect your car?
We perform a pre-purchase inspection where our experienced car buyers review the major mechanical systems and structural integrity of every vehicle before we purchase it from an auto auction. Step 2: We test drive each vehicle, and we do it more than once.
How does Carvana $100 deposit work?
When will my $100 hold for the pre-order vehicle be refunded back to my account? The refundable $100 is treated as a temporary hold for 7 calendar days. Similar to a hotel reservation, the hold will automatically be removed from your bank account after 7 days and will not be billed.
Is Carvana cheaper than dealer?
Is Carvana cheaper than dealers? dealership prices might make Carvana look like the more affordable option. However, with Carvana and other online used car lots, the price you see is the price you get. You aren’t able to negotiate or haggle down the price, which is unfortunate.
How long does it take Carvana to verify documents?
Once you’ve uploaded your documents, we’ll verify we have everything we need within 1-2 days.
Why is Carvana down payment so high?
My down payment is too high. Your down payment is based on the results of your Carvana Financing application and is based on your credit history, yearly income, and the price of the vehicle. Some options to lower your down payment include: Do you have a trade-in vehicle you could apply to your purchase?.
Can I sell my car to Carvana if I still owe on it?
Yes. Until the sale of your car to Carvana is final, continue to make your normal loan payments to avoid late payment penalties with your lender. Any overpayments will be reimbursed to you.
Do you have to finance through Carvana?
When purchasing a vehicle from Carvana, customers aren’t required to use the company’s homegrown financing, and can instead choose to apply for a loan from their personal bank or credit union.
Why you should not buy a car from Carvana?
Abysmal trade-in offers Carvana is bafflingly miserly when it comes to trade-in values. While Carmax and dealers typically offer around 40%-60% of Edmunds True Market Value for a trade-in, Carvana seems to offer 25% or less. So, do not sell Carvana your car. It’ll cost you thousands.
How much does Carvana delivery cost?
What is Carvana’s delivery fee? Carvana charges between $190 and $599 for delivery, and prices vary based on where you live. Local deliveries are usually free, but you will need to review each car listing to get an exact price. In many cases, the shipping cost is fully refundable.
Does Carvana test drive your car when you sell it?
Yes. Carvana will accept your vehicle if it is newer than 1992, the odometer is in working condition, and we are able to safely perform a test drive.
Can Carvana return your car after buying it?
Yes! All Carvana cars come with a 7-Day Money Back Guarantee (this also applies to all Out of Market Delivery Customers). If you decide you don’t like the car during those first 7 days, please contact us where any of our chat, SMS, or phone Advocates can help set up a return or exchange for you.
Does Carvana register your car?
If you purchased a vehicle using Carvana financing or your local bank’s financing, Carvana will register the vehicle on your behalf within the designated time frame.
Why is Carvana being investigated?
Carvana has faced legal action and fines for failing to produce titles and selling vehicles without a license in California, North Carolina, Florida and Michigan. KPRC 2 Investigates Carvana selling cars customers can’t drive.
