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The following MetroCards can be replaced: EasyPayXpress and Reduced-Fare EasyPay MetroCard. Call the EasyPay Account Service Center at 1-877-323-7433 immediately if your card is lost or stolen. You can also file a claim online.
How do I replace a fair fare MetroCard?
Log in to your ACCESS HRA Fair Fares NYC account. Click on the “Report Fair Fares NYC MetroCard Lost or Stolen” link and follow the instructions on the screen. Call 311 for assistance by phone.
How do I replace my lost unlimited MetroCard?
If your card is lost or stolen, simply call 511 or 718 330-1234 and follow the prompts until you get to the Balance Protection Program. Then, supply us with the number of the credit, debit, or ATM card you used to purchase your MetroCard.
How do I transfer my MetroCard balance to another card?
All you need to do is go up to a Metrocard vending machine, insert your card after selecting either “Add Value” or “Add Time,” and the machine will automatically recognize that your card is expired. It will transfer the balance to a new card, and you can then complete your transaction.
What do you do if you lose your MetroCard?
Simply call 212-METROCARD (212-638-7622) and speak to an MTA representative. Let them know you lost your card and they will ask for your name and contact info as well as the credit/debit card number you used to buy your card.
How do I renew an expired reduced fare MetroCard?
Refilling your card Insert your reduced-fare card into the MetroCard machine in stations. Refill it the way you normally would. When you get your card back, you can swipe it as usual and the reduced fare will be automatically applied.
How do I refill my Metrocard online?
Steps To Recharge Metro Card Online Visit www.dmrcsmartcard.com (Official website of Delhi Rail Corporation Limited) Enter your Card ID and the amount in the Quick Top Up section on the homepage. Press Continue. You will be directed to a new page.
Can you check a Metrocard balance online?
Keep in mind that you cannot check your Metrocard balance online. Currently, the New York City Metrocard does not offer an online method for checking your card balance. If you need to access your balance, you’ll need to do so while at the subway station or using the bus.
How much is an unlimited Metrocard?
Cost: $33 (7-day) or $127 (30-day). You have unlimited swipes on the subway and local buses for either 7 or 30 days. Your MetroCard can only hold one Unlimited Ride refill at a time. You can’t pause an unlimited ride card once you’ve started using it.
Can you transfer MetroCard balance to OMNY?
MetroCard and OMNY are two separate systems, so it is not possible to transfer MetroCard value or passes to OMNY.
Can I buy a MetroCard online?
The MTA New York City Transit (NYCT) does not allow you to buy a Metrocard online or in the mail because they lack the technology and motivation to actually bring things that riders need because they are a government body that lacks accountability.
Can I put my MetroCard on my phone?
In 2019, the MTA launched a pilot program of its new tap-to-pay system, known as OMNY, that will eventually replace swiping a MetroCard. With OMNY, riders can bypass lines to refill their MetroCards and simply tap their contactless bank cards or mobile wallet app on their smart phones to pay the fare.
Does OMNY work for seniors?
Following the completion of OMNY installation at all subway turnstiles and on buses, the MTA will gradually introduce all remaining fare options and programs, including reduced fares for seniors and customers with disabilities, student fares, and more. Additional info about OMNY is available at https://OMNY.info.
How do I transfer money from an expired MetroCard?
What to do with an expired MetroCard. You have two years from the expiration date to transfer any remaining money to a new card. Within the first year, use a MetroCard Vending Machine to transfer the balance to a new card. You can also ask at a station booth for a postage-paid envelope.
Can I track my MetroCard?
Every MetroCard has a number on the back that you can use to track your card. Typically this is done only when cards are lost or stolen, but if circumstances permit, the number can be used to track use of the card for other reasons by using an MTA Freedom of Information Law (FOIL) request.
How do I get my money back from MTA?
Your best option to request a refund is to do it through the online form: Go to the MTA Customer Self Service page. Scroll down until you reach the MetroCard section. Click on eFIX. Pick the Balance Protection Claim option from the menu. Check the requirement checkboxes to verify you have a right to a refund.
What is Fast $9 MetroCard?
You have the choice between Single Ride, MetroCard and Fast $9 MetroCard. Select Single Ride if you only need one ticket for one trip and pay $3. Select $9 MetroCard, if you want to buy a Pay-Per-Ride Card and you want to get done quick. During the following step youll pay for the fee and receive the MetroCard.
Is unlimited MetroCard worth it?
The 30-day unlimited card is worth the price if you take the subway or local bus more than 46 times per month. If you plan on taking fewer rides than that, you’re better off with a pay-per-ride card. That, of course, makes the monthly card a better bet for people taking the subway most days of the month.
How many times can you swipe an unlimited MetroCard?
Unlimited Ride fares cannot be used more than once every 18 minutes. This is designed to prevent fraudulent use of the card by multiple people. Subway station agents cannot override the 18-minute rule—you must wait for the time to expire.
Will there be an OMNY card?
Two years after launching a pilot for its new One Metro New York contactless card fare-payment system in 2019, the MTA has finally released OMNY cards to the public.
