Table of Contents
How can I check the balance remaining on my Store Credit? Visit a local The Home Depot store and ask a cashier to check the balance for you. Store Credit balance inquiries cannot be made online. Please note that you will no longer be able to receive balance inquiries by calling 1-800-HOME-DEPOT.
How long does Home Depot store credit last?
If the purchase was made more than 180 days ago, the refund will be issued as a store credit unless purchased on The Home Depot Consumer Credit Card; then you have 365 days from date of purchase to receive a full refund.
Can you use store credit online Home Depot?
Home Depot Store Credit cannot be used online to make purchases. This policy was implemented by Home Depot to protect customers from buying fraudulent Store Credit online.
How can I check my store credit?
Click on the person icon, then select My Account to access your account details. View or Select Credit from the left navigation menu. Your store credit amount will be listed both in the left navigation menu or on the Credit screen.
How long do store credits last?
Any store credit must be valid for at least 2 years. If a refund policy is not conspicuously posted, the business must offer a refund for any goods returned within 60 days of purchase.
Does store credit expire?
Store Credit, can expire, can be applied to certain products or collections and can be bound by the rules set by the store itself.
How do I use my Home Depot credit card before online?
The Home Depot credit card cannot be used outside of the Home Depot stores and website. When you are approved for a Home Depot credit card, you will get a temporary card or code to use for payment before you get your physical card.
How does a store credit work?
A store credit is a document offered by a store to a customer who returns an item not eligible for a refund. It can be used to buy other goods at the store. You may exchange merchandise or receive store credit in the amount of the item’s last sale price. It can be used to buy other goods at the store.
How do I pay my Home Depot credit card online?
How To Make a Home Depot Credit Card Payment Online Gather your bank account number and the ABA routing number before you start. Navigate to the Home Depot consumer credit card login page. Log in to your Home Depot account using your username and password. Follow the prompts to make a payment.
How much is on my Home Depot store credit card?
To check your Home Depot® Credit Card balance, log in to your Citibank account online or call customer service at 1-800-677-0232. It’s also possible to check your Home Depot® Credit Card balance through the Citibank app or by texting “bal” to 692484.
How do I know if I have a Home Depot credit card?
To check your Home Depot credit card application status, use Citi’s online tool or call 866-875-5488. Press “1” for English. Then press “2” for other cards. You will be asked for your application ID, zip code, phone number, birthday and/or Social Security number in order to confirm your identity.
What can I do if I lost my Home Depot store credit card?
In addition, if your card is lost or stolen, contact Consumer Credit Card Customer Service toll free at 1-800-677-0232 immediately to help reduce any risk. If you are traveling abroad, contact Customer Service at the number on the back of your card to obtain the collect phone number to call for assistance.
Is store credit a refund?
Store credits work great for gift recipients of items purchased on your online store, when the person returning is not the original customer and the actual payment shouldn’t be refunded, so you can consider Store Credits as a gift-shopping tool. You should always offer store credits as an option.
Can a store refuse to give a refund?
Can a Store Refuse to Give a Refund According to Federal Law? There are no federal laws that require a merchant to refund money unless the product they sell turns out to be defective, despite the federal consumer protection regulation enforced by the Federal Trade Commission (FTC).
How long can a refund legally take?
You can get a full refund within 30 days. This is a nice new addition to our statutory rights. The Consumer Rights Act 2015 changed our right to reject something faulty, and be entitled to a full refund in most cases, from a reasonable time to a fixed period (in most cases) of 30 days.
Is My Home Depot card still valid?
OVER THE PHONE: Call Home Depot’s gift card support at 1-877-423-3005. REGISTER OR SERVICE DESK: Just ask the cashier or service associate to check your balance. They will scan your card and tell you how much store credit you have remaining! It should then tell you the remaining balance on your card.
Is Home Depot credit card a Visa?
What Is The Home Depot Consumer Credit Card? The Home Depot Consumer Credit Card is an in-house store credit card offered by the home improvement retailer. It does not carry a Mastercard or Visa logo.
Is store credit the same as a gift card?
No they’re not the same. A store credit is issued to you when you return an item to the store. Instead of giving you your refund in cash, you will have to buy something in the store using the credit. A gift card is purchased from a store for whatever denomination you want to give as a gift to someone.
