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Here’s what you can do if your Echo Dot or other Alexa device isn’t turning on: If possible, unplug the Echo and plug it into a different power outlet. If you’re using a power strip, make sure it is on and that other devices work when plugged into it. Try a different power adapter.
Why is my Alexa not working when plugged in?
Check that your Alexa device and the Alexa app have the latest software version. Make sure that your Alexa device and your Amazon Smart Plug are connected to the same Wi-Fi network. Reset your Amazon Smart Plug: press and hold the button on the side of the device for 12 seconds. Then set up Amazon Smart Plug again.
Why has my Alexa gone dead?
Some of the customer reviews indicate that Amazon Echo malfunctions if the internet connection is weak or inconsistent. If your smart speaker is unresponsive even after having a stable internet connection then restart your router or WIFI. Sometimes rebooting your networking devices resolves the issues of connectivity.
How do I turn Alexa back on?
Restart Your Alexa Enabled Device Unplug your device or the power adapter from the power outlet. Then plug it back in. For devices with removable batteries, remove and reinsert the batteries to restart the device.
How do I fix unresponsive smart plug?
If your Amazon Smart Plug stopped working, restart your device. Unplug your Amazon Smart Plug from the outlet, and then plug it back in. Reset your Amazon Smart Plug: press and hold the button on the side of the device for 12 seconds.
How do I turn Alexa back on after being unplugged?
Press and hold the Microphone off and Volume down buttons at the same time for about 20 seconds until the light ring turns orange. The light ring will then briefly turn blue. 2. Wait for the light ring to turn off and on again.
Why won’t my Alexa turn on my lights?
Check that your smart home device is on. If your device is battery operated, try inserting new batteries. Make sure your Alexa device and the Alexa app have the latest software version. If your smart home devices are connected through a skill, disable and then re-enable the skill.
Where is the reset button on Alexa?
Video: This is the best smart speaker First-generation Amazon Echo (and Dot): Locate the reset button on the bottom of the Echo speaker. Then use the end of a paper clip to press and hold the button for 5 seconds. The light ring on the device will turn orange and spin, signifying that it properly reset.
Does unplugging Alexa reset it?
Unplugging Alexa will not reset any of your settings because all the information and data is stored on a cloud server, so as soon as it’s found the WiFi connection Alexa will be up and running again.
Can you ask Alexa to restart?
Restart song: “Alexa, restart.”Jan 13, 2022.
How do I reset my Alexa?
How to factory reset Amazon Echo using the Alexa app Open the Alexa app on your iPhone or Android, then go to Devices. Tap Echo & Alexa, and then choose which Echo you want to wipe clean. Scroll down and tap Factory Reset and then confirm your choice.
How do I reset my smart plug with Alexa?
Press and hold the button on the device for 12 seconds. Release the button once you see the red LED light. A blue LED blinks when reset is complete. Register your Amazon Smart Plug in the Alexa app.
Why is my Alexa smart plug unresponsive?
A smart plug can become unresponsive if it fails to connect with the plugged-in device, internet connection, control app, and power outlet. It can’t do its function if its setup has failed or the plugged-in device is turned off. Outdated firmware can also cause the smart plug to be unresponsive.
How do I reset my Alexa plug?
Amazon Smart Plug: To restart, unplug and plug back in the device. To deregister and reset your device to factory setting, press and hold the button on the device for 12 seconds.
Can you reset Alexa without the app?
Just unplug the power adapter from the device or the outlet and then plug it back in. To reset your device to its factory settings: Press and hold the Action button for 25 seconds. The light ring will pulse orange, then turn off.
How do I get my Echo dot to turn on my lights?
How do you turn lights on with Alexa? Tap on Devices at the bottom. Now tap on the + icon at the top right. Tap ‘Add Device’ Select the type of device you are setting up (Light, Plug or Switch) Choose the brand from the list. Follow the instructions on screen.
How does Alexa work to turn on lights?
Alexa can turn on the exact lights you want just by saying “turn on the lights”. Alexa can turn on the exact lights you want just by saying “turn on the lights”. You don’t have to specify the light that you want to turn on. Alexa knows what lights to turn on based on the Amazon Echo device you are asking.
How do I get my Echo back online?
Restart the modem and reboot the router to get the Wi-Fi back up and running. If you fix a Wi-Fi issue, turn the Echo off and then back on again. The device should reconnect to the Wi-Fi network and reappear in the Alexa app as online. Make sure your smartphone and Echo are on the same Wi-Fi network.
