QA

Can I Find My Kb Canvas Case Manager

What is KB in Canvas?

As a field admin, you can add a new entry to a customer knowledge base (KB).

How do I access the console in canvas?

How do I log in to the Field Cloud Admin Console? You may need to open cases.canvaslms.com or adminconsole.canvaslms.com in the same browser window where you are logged into Canvas. You may be logged into the wrong Canvas account. You may be logged into Canvas as the wrong user. You may not be setup as a Field Admin.

What can administrators see on canvas?

Unit Administrator Account Level Permissions: Manage courses, account level settings, and storage details; view user login details and statistics; search for classes; run reports. These permissions may vary by school/unit.

How do I become admin on canvas?

To apply for Account Admin access, complete and submit the Request Canvas Admin Access Form.Requirements for Access: Complete the Agreement for Accessing University Information. Complete the Request Canvas Admin Access Form. Approval by a departmental authority. Approval by the Canvas administrators.

Does UIUC use canvas?

After careful evaluation and research, the University of Illinois at Urbana-Champaign will be adopting Canvas as the campus-supported Learning Management System (LMS) with full migration completed in June 2022.

How do you set up a HubSpot knowledge base?

In your HubSpot account, navigate to Service > Knowledge Base. In the upper right, click Create article. In the article editor, enter a title and subtitle, then write the body of the article. In the rich text toolbar, you can apply limited formatting and add assets like videos, links, and images.

Where is admin in canvas?

Search for users and courses To search for users or courses: On the left, click Admin. In the Admin menu, select the account where you want to conduct the search. When searching for courses, enter part or all of the course ID or the course name.

How do I see my canvas in Google Analytics?

Students cannot view analytics in concluded courses. Open People. In Course Navigation, click the People link. Open Analytics. In the sidebar, click the Analytics button. View Grade Percentage. In the analytics page, you can view your total grade percentage in the course.

How do I contact canvas support?

The chat link opens a chat session with a Canvas support person. Canvas support can request screen shots or other documents through the web interface. The phone number for Canvas phone support is 855-302-7528.

What do the different roles in canvas mean?

Course Roles Teacher. Primary use: For instructors who need full access to the Canvas features for instruction. Student. Primary use: Students enrolled in a course site. Course Support. TA (Teaching Assistant) Designer. Facilitator. Peer Reviewer. Observer.

What is a subaccount in canvas?

View Subaccounts Sub-accounts are often used to manage permissions and organizational hierarchy within an institution. Many institutions set up sub-account organizational structures that mirror their SIS or registration systems.

How do I change a role in canvas?

If you must change the role of an officially registered student, you will need to contact your department registrar. Click on “People” from the course navigation. Click the three dots icon associated with the user you would like to edit. Click “Edit Role”. Select the new role from the drop down menu. Click “Update”.

What LMS does University of Illinois use?

The University of Illinois currently supports Illinois Compass 2G and Learn@Illinois Moodle Service, depending upon your specific situation. In February 2021, university officials announced the adoption Canvas as the unified LMS on campus.

What is an Iclicker UIUC?

i>clicker. i>clicker is a physical remote student response system (with an optional mobile app component called REEF Polling by i>clicker) with which an instructor is able to poll students in a variety of ways to help engage students and enhance learning.

How do I connect my HubSpot to my website?

Connect your domain In your HubSpot account, click the settings settings icon in the main navigation bar. In the left sidebar menu, navigate to Website > Domains & URLs. Click Connect a domain. Click Connect.

Where is knowledge base in HubSpot?

In your HubSpot account, click the settings settings icon in the main navigation bar. In the left sidebar menu, navigate to Website > Knowledge base.

Does zendesk have a knowledge base?

Zendesk offers knowledge management software that is simple to customize and use – as either an internal knowledge base, an IT knowledge base, a support agent-only knowledge base, or a customer-facing FAQ tool.

Can I view my canvas activity?

In Canvas you have options to track student activity via Course Analytics, Course Statistics, Student Analytics, and the new Analytics Beta tool. You can view your own interactions with a student, and view a summary of all student interactions in your site.

Does canvas track your cursor?

Rumors circulated earlier this semester among students about a new function on Canvas that professors can use to monitor students’ mouse movements and the new tabs they opened. But these rumors are false, said Mario Guerra, UT Canvas service manager.

Can I See page views in canvas?

View total pageviews and the number of students who accessed all course contents. Select the Resources tab beneath the graph in the weekly online activity view in new analytics. You will see a list of all course contents sorted by number of students who have viewed them.

How do I report a problem to canvas?

To Report a Problem, select Help from the Global Navigation menu. Click Report a Problem. Enter a subject, detailed description of the problem, and choose from the drop down menu the best match to how the problem is affecting you. Then click, submit ticket.

How can I email canvas?

Email Your Students (Canvas Conversations) Email Your Students (Canvas Conversations) In Canvas, email is called Conversations or Inbox. To send an email message to your students, click on the Inbox link in the global navigation menu on the left-hand side. Click on the Compose icon.