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Equipment returns Return rented equipment to The UPS Store nearest you. Check here. You do not need to box up equipment. Equipment serial numbers will be scanned and returned to Verizon. Be sure to get receipt for your records. Contact Verizon at 1.800. Verizon (1.800. 837.4966) if you have any questions.
Where do I return my Verizon device?
Items bought at a Verizon store, on verizon.com or with our Customer Service can be turned in at a Verizon store for 30-day returns and exchanges and for trade-ins.
What FIOS equipment needs to be returned?
Re: What equipment do I have to return? You need to return the router, STBs and remotes. The ONT, BBU and PSU can remain. Unplug the power to the PSU and open the BBU and disconnect the battery.
How do I cancel my FIOS equipment and return?
If you’d still like to cancel, give us a call Monday – Friday, 8:00 – 5:00pm EST, at 1.844. 837.2262. Remember to have your account information handy. Once your service is cancelled, don’t forget to utilize My Verizon to check the status of your final bill, equipment return, and refunds, if applicable.
How do I get a refund from Verizon?
Just sign in to My Verizon and, hover over Billing > select View Bill > Options > Check Refund Status. If you are enrolled in Auto Pay, the refund you receive from Verizon Wireless will be sent back to your card or bank account on file.
Do you have to return remotes to Verizon?
Any old remotes that you may have do not need to be returned. You can go ahead and discard the old remote.
What do I do with my old Verizon router?
If you want to return it, you can drop it off at a FIOS store or at a UPS store. Hang on to the receipt in case VZ tries to bill you for the old router. They’ve been known to do that.
Do you return ONT Verizon?
you don’t return an ONT it’s no different then the box on the exterior of a home, you would rip that off and send it. Once installed. It stays.
How do I return my Verizon FiOS set top box?
Return Options: Return rented equipment to The UPS Store nearest you. Check here. You do not need to box up equipment. Equipment serial numbers will be scanned and returned to Verizon. Be sure to get receipt for your records. Contact Verizon at 1.800. Verizon (1.800. 837.4966) if you have any questions.
Does Verizon FiOS have stores?
At many (but not all) of the Verizon Fios TV store locations below you can: Order Verizon products and services.
How much does it cost to cancel my Verizon plan?
Verizon charges an Early Termination Fee (ETF) of $350 through the first six months of service. The termination fee declines gradually over the course of the rest of the contract, including $10 per month for months 7-17; $20 per month for months 18-22, and $60 upon completion of the 23rd month.
Will Verizon refund my money?
Provided that you do not owe any money to Verizon after your final bill, Verizon will find you eligible for a refund. In case you paid your last bill by check or direct deposit, Verizon will refund the money directly to that account.
How can I contact Verizon?
+1 800-922-0204.
What happens if my Verizon payment is returned?
Returned payments I understand that if my payment is rejected, refused, returned, disputed, or reversed by my financial institution or card issuer for any reason, then Verizon has the right to charge a returned item fee and to cancel my account from the AP option.
Is it safe to throw away a router?
Can I Throw Away an Old Router? You should not dispose of your old routers via your council collected general waste and recycling bins. This is because your router will fall into the category of waste electrical and electronic equipment recycling or WEEE for short.
What do I do with my old modem and router?
Let’s take a look at each of these uses for old routers in more detail. Build a Wireless Repeater. Guest Wi-Fi Connection. Cheap Internet Radio Streamer. Use the Router as a Cheap Network Switch. Turn Your Old Router Into a Wireless Bridge. Convert Your Router Into a NAS Drive. Use an Old Router as a Web Server.
How do I dispose of an old wireless router?
How To Dispose of the Old Router Contact a Local Recycling Centre. The best way to get rid of your old router is by contacting a recycling centre in your local area. Donate Your Old Router. Use it as a Guest WiFi or Network Switch.
Is Verizon Fios different than Verizon Wireless?
Verizon Wireless is an entirely separate divison from the side of the company which supports FIOS/consumer markets. So they have different login’s.
Can I return SIM card to Verizon?
Don’t ship the charger, SD card, SIM card or other accessories with your device. No trade-in value will be provided for these items, and they won’t be returned. Unless you indicated during the appraisal process that the battery wouldn’t be included, you’ll need to include it.
Can I pay my Verizon bill at CVS?
Free payments are accepted at Verizon Wireless stores and Fios Local Presence Center locations. Retail stores such as CVS and 7-Eleven accept payments in cash only and charge a convenience fee.
What is the difference between a Verizon store and a Verizon authorized retailer?
What Is the Difference Between Verizon And Verizon Authorized Retailer? Verizon stores are fully owned by Verizon themselves, whereas authorized retailers are owned by private individuals authorized to sell Verizon products. Another difference is the return policy.
Who is Victra Verizon?
Victra is the leading exclusive premium retailer for Verizon Wireless products and services. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories and product insurance.
Can I cancel my Verizon plan anytime?
If you’re not happy with Verizon’s service, it’s your right to cancel whenever you please. Just remember that you signed an agreement with the carrier, so you’re probably not getting off scot-free.
Does Verizon prorated when you cancel?
Before You Cancel Your Fios – Verizon Doesn’t Prorate Your Bill.
Can I cancel Verizon at any time?
The simple answer to this question is, yes, you can leave your Verizon contract at any time. There is sometimes a minimum notice period, around one month or 30 days. The same also applies to phone finance or monthly installments.
