Question: Where Do I Return My Verizon Equipment

Table of Contents

Return Options: Return rented equipment to The UPS Store nearest you. Check here. You do not need to box up equipment. Equipment serial numbers will be scanned and returned to Verizon. Be sure to get receipt for your records. Contact Verizon at 1.800. Verizon (1.800. 837.4966) if you have any questions.

Does Verizon FIOS have stores?

At many (but not all) of the Verizon Fios TV store locations below you can: Order Verizon products and services.

How do I return my Verizon router?

Call 1-800-Verizon(8008374966) and type in your phone/account number say you want to return equipment to the prompt. Just called and got through in five minutes. As far as returning goes they will either send you a box or you can drop off at UPS.

Where do I return my Verizon device?

Items bought at a Verizon store, on verizon.com or with our Customer Service can be turned in at a Verizon store for 30-day returns and exchanges and for trade-ins.

How do I cancel my FIOS equipment and return?

If you’d still like to cancel, give us a call Monday – Friday, 8:00 – 5:00pm EST, at 1.844. 837.2262. Remember to have your account information handy. Once your service is cancelled, don’t forget to utilize My Verizon to check the status of your final bill, equipment return, and refunds, if applicable.

What FIOS equipment needs to be returned?

Re: What equipment do I have to return? You need to return the router, STBs and remotes. The ONT, BBU and PSU can remain. Unplug the power to the PSU and open the BBU and disconnect the battery.

What do I do with my old Verizon router?

If you want to return it, you can drop it off at a FIOS store or at a UPS store. Hang on to the receipt in case VZ tries to bill you for the old router. They’ve been known to do that.

Do I have to return my old Verizon router?

If you didn’t purchase it the first time then you don’t own it. If you bought it then don’t return it. you should return it in person at a Fios store location since many people claim that Verizon states they never received it back and then bill them hundreds of dollars for it. get a receipt on the spot.

Do I have to return my FIOS router?

To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected.

Can you return a Verizon phone bought online to a store?

If you purchased your merchandise online or by phone, please follow the return instructions in your package. If you purchased your merchandise in a Verizon store, you can return it to any Verizon store. Please search Return Policy on verizon.com for more details.

How do I call Verizon?

+1 800-922-0204.

How do I return my Verizon FIOS set top box?

How do I cancel my Verizon service?

The only way to cancel is to head into a Verizon store in person or call Verizon’s customer service line. They need to be able to verify who you are before they go losing any money – ahem, canceling someone’s account. If you want to cancel, you can call Verizon’s cancellation line at 1-844-837-2262.

How much does it cost to cancel my Verizon plan?

Verizon charges an Early Termination Fee (ETF) of $350 through the first six months of service. The termination fee declines gradually over the course of the rest of the contract, including $10 per month for months 7-17; $20 per month for months 18-22, and $60 upon completion of the 23rd month.

Do you have to return remotes to Verizon?

Any old remotes that you may have do not need to be returned. You can go ahead and discard the old remote.

Do you return ONT Verizon?

you don’t return an ONT it’s no different then the box on the exterior of a home, you would rip that off and send it. Once installed. It stays.

What do I do with my old modem and router?

Let’s take a look at each of these uses for old routers in more detail. Build a Wireless Repeater. Guest Wi-Fi Connection. Cheap Internet Radio Streamer. Use the Router as a Cheap Network Switch. Turn Your Old Router Into a Wireless Bridge. Convert Your Router Into a NAS Drive. Use an Old Router as a Web Server.

Do old routers store information?

In fact most routers don’t have the storage capacity to store your browsing history but they do record information that can help you troubleshoot network problems. If you are concerned with your router tracking your browsing history, use a VPN.

Do I need to reset my router before selling it?

A factory reset is a good idea if you’re selling or disposing of your router. This way, whoever gets your router next can start fresh, without seeing any of your personal information (like your Wi-Fi passphrase.)Jul 31, 2019.

Can I use my old Verizon router as an extender?

you can use your old router with the new one in access point mode. you can have it bridged as to broadcast its own SSID like any repeater you purchase in the store.

Is Verizon Fios different than Verizon Wireless?

Verizon Wireless is an entirely separate divison from the side of the company which supports FIOS/consumer markets. So they have different login’s.

Can I return a phone if I don’t like it?

Take your phone in its original packaging with your receipt back to the shop. If you cannot find a returns policy, it’s worth trying anyway. Again, take your phone in its original packaging, along with your receipt, back to the store where you bought it and ask. You may or may not get your cash back.

How Long Does Verizon take to refund money?

Remember it can take up to 60 days to get a refund of your credit balance. In the meantime, you can do the following: Check your bills. You can view the last 24 months of your bill in the My Fios app or online in My Verizon.

How do I delete my old Verizon phone?

For most Android devices, a Reset can be completed by going to: Settings. Backup & Reset. Factory Data Reset, review the reset details, Then tap Reset Phone.