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Can I return Verizon equipment to store?
To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Return Options: Return rented equipment to The UPS Store nearest you. Equipment serial numbers will be scanned and returned to Verizon.
Where do I return my Verizon FiOS router?
Take the router to a UPS Store that accepts Verizon FiOS equipment returns. Have them mail it back, and be sure to get tracking information for the package!Aug 17, 2019.
What FiOS equipment needs to be returned?
Re: What equipment do I have to return? You need to return the router, STBs and remotes. The ONT, BBU and PSU can remain. Unplug the power to the PSU and open the BBU and disconnect the battery.
How do I cancel my FiOS equipment and return?
If you’d still like to cancel, give us a call Monday – Friday, 8:00 – 5:00pm EST, at 1.844. 837.2262. Remember to have your account information handy. Once your service is cancelled, don’t forget to utilize My Verizon to check the status of your final bill, equipment return, and refunds, if applicable.
What do I do with my old Verizon router?
If you want to return it, you can drop it off at a FIOS store or at a UPS store. Hang on to the receipt in case VZ tries to bill you for the old router. They’ve been known to do that.
Does Verizon FIOS have stores?
At many (but not all) of the Verizon Fios TV store locations below you can: Order Verizon products and services.
Is Verizon Fios different than Verizon Wireless?
Verizon Wireless is an entirely separate divison from the side of the company which supports FIOS/consumer markets. So they have different login’s.
How do I call Verizon?
+1 800-922-0204.
How do I get a new set top box from Verizon?
If you are an active Verizon Fios TV – Private subscriber, you may upgrade your Set Top Box (STB) to a DVR by calling Verizon at 1.800. VERIZON (1.800. 837.4966).
Do you have to return remotes to Verizon?
Any old remotes that you may have do not need to be returned. You can go ahead and discard the old remote.
How much does it cost to cancel my Verizon plan?
Verizon charges an Early Termination Fee (ETF) of $350 through the first six months of service. The termination fee declines gradually over the course of the rest of the contract, including $10 per month for months 7-17; $20 per month for months 18-22, and $60 upon completion of the 23rd month.
How do I cancel my FIOS cable and keep Internet?
Yes. Call 1800 Verizon and get a customer service representative. If you can’t get one, say cancel service (or the like). You should get someone then.
Can you cancel Verizon FiOS within 30 days?
Verizon Fios IS is subject to a thirty-(30) calendar day money-back guarantee, which begins upon billing. During this thirty (30) day period you may cancel the Service and receive a full refund of all monthly charges paid as well as any one-time charges and equipment charges paid to Verizon.
Do I have to return my old Verizon router?
If you didn’t purchase it the first time then you don’t own it. If you bought it then don’t return it. you should return it in person at a Fios store location since many people claim that Verizon states they never received it back and then bill them hundreds of dollars for it. get a receipt on the spot.
Is it safe to throw away a router?
Can I Throw Away an Old Router? You should not dispose of your old routers via your council collected general waste and recycling bins. This is because your router will fall into the category of waste electrical and electronic equipment recycling or WEEE for short.
How do I dispose of an old wireless router?
How To Dispose of the Old Router Contact a Local Recycling Centre. The best way to get rid of your old router is by contacting a recycling centre in your local area. Donate Your Old Router. Use it as a Guest WiFi or Network Switch.
What is the difference between a Verizon store and a Verizon authorized retailer?
What Is the Difference Between Verizon And Verizon Authorized Retailer? Verizon stores are fully owned by Verizon themselves, whereas authorized retailers are owned by private individuals authorized to sell Verizon products. Another difference is the return policy.
Is FiOS free with Verizon?
Also beginning April 1 (and no fooling), Fios TV customers who don’t currently get premium channels wil get 30 says of programming free and with no sign-up. That includes Showtime, Epix, and Gaiam TV Fit and Yoga.
How much is Verizon FiOS a month?
Verizon Fios internet packages and pricing Plan Price Download speeds up to Gigabit Connection $79.99/mo.§ 940 Mbps Fios Home Internet 400/400 $59.99/mo.§ 400 Mbps Fios Home Internet 200/200 $39.99/mo.° 200 Mbps.
Is Verizon FiOS fiber to the home?
FiOS is just one version of fiber-to-the-home or fiber-to-the-premises Internet access. More than 10 million homes worldwide already have this service, and experts at the FTTH Council say that number is growing.
What does *# 21 do to your phone?
*#21# – Displays call forwarding status. ##002# + “Call” – Disables all call forwarding.
How do I talk to a person at Verizon FIOS?
You can call 800-837-4966 at any time or download the My Fios app to call a Tech Support Pro agent directly.
How do I talk to a person at Verizon?
You can contact a customer service representative at 1-877-596-7577. How do I learn more about Verizon Business solutions?.
How much does Verizon charge for set top box?
Does Verizon Fios have hidden fees? Fee Price First set-top box Included Additional set-top box $12.00/mo. each Fios router $15.00/mo. or buy for $300 DVR (50-hour HD storage) $0.00–12.00/mo.
How can I watch FiOS TV without a box?
Another way to connect FiOS to a TV without a cable box is to hook up a FiOS adapter to the TV. With the adapter, the TV is able to receive all of the FiOS channels included in your package.
How much is Verizon FIOS DVR per month?
In the past, Verizon Fios TV customers paid $17 per DVR box for the HD fee and the DVR fee. Now that fee is being split into two different $12 a month fees. This means you will now be paying $24 per month in fees just for just one DVR box.
