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To return items to a seller on AliExpress, start by contacting the seller and working out the details of your return, replacement, and/or refund. If you can’t reach a fair deal, call in AliExpress and let them make a judgment call. Then simply apply proper postage to your order and drop it off at a post office.
How does AliExpress refund work?
When the seller approves your refund, you can send the tracking number of the package to AliExpress, and you will get your refund automatically. If you want to return any product, you should make sure it’s undamaged, unwashed, and in the original packaging.
How do I get a return label on AliExpress?
Step 7. Forward the Free Return label with the returns to the office clerk. Step 8. Keep your return receipt and Wait for your refund, which will be given once we have checked your item(s).
Does AliExpress refund if product is not received?
*What is ‘Full refund if product isn’t received within the stated delivery time’? Sellers on AliExpress set the delivery time period (anything up to a maximum of 60 days). If a buyer shows that they did not receive their purchase within this stated delivery time, the seller will give a full refund.
Does AliExpress refund shipping cost?
Guaranteed Genuine is an additional guarantee that sellers may offer for some of their products sold on AliExpress.com. If the item you purchased under this guarantee is confirmed to be counterfeit, you will get a full refund (shipping costs included) from the seller.
How do you get free returns on AliExpress?
To return items, you must keep them in perfect condition, without using or removing the labels and the original packaging. 2) Who pays for the shipping costs when making the return? If you are returning multiple items from the same seller, please return them together to enjoy Free Return on all items.
How much does it cost to return a package to China?
Country Conditions for Mailing – China Weight not over (lbs.) Parcel Post Rate 1 $16.00 2 20.80 3 25.80 4 31.35.
Is AliExpress safe to buy from?
Contrary to popular belief, buying from AliExpress is very safe. In fact, it’s probably safer than shopping from Ebay because of their buyer protection program. You are protected no matter what you buy on the platform as long as you make your purchase directly through AliExpress.
How long does a refund take on AliExpress?
When Will You Get a Refund after You Cancelled the Order on AliExpress. Officially, the refund time is from one to three weeks from the date of closing the order. Usually, the refund is processed within 5-10 days. If you paid for the order via an electronic wallet, you will get your money faster.
How do I report a seller on AliExpress?
There is a “Report item” button in the Overview section of the product under the product picture. Click it to get to the complaint page. Then click “Send report” and fill in the form. Describe your complaint in detail and attach the evidence (screenshots or photos).
How do I cancel an AliExpress order after shipping?
How to cancel an order? Please click the button [Cancel Order] on order detail page, select a reason for cancellation, and then [Submit] the request. If the seller does not respond to your request within 72 hours, the order will be automatically closed and refund will be returned to your account.
Does AliExpress ship to India 2021?
Does AliExpress Ship To India? No, AliExpress does not ship to India, but I’ve designed a process for getting any AliExpress order shipped to India with zero headaches. It involves using Anytime Mailbox, which gives you a unique mailbox in China that will accept your AliExpress order and forward it on to you in India.
Is AliExpress banned in India?
On September 2, the government had banned 118 more apps and in November it blocked 43 new Chinese mobile apps in the country, including shopping website AliExpress. In January this year, India also permanently blocked 59 of these apps, including TikTok.
What is the difference between Alibaba and AliExpress?
☑️ Aliexpress is the retail branch to the Alibaba umbrella. You can find the same manufacturers on both platforms usually, but Aliexpress is open for and targeted at consumers. As it’s a platform built for consumers, it functions similar to a regular shop – you add your goods to your cart and buy them.
How do I figure out shipping costs?
Just weigh the package and use a shipping cost calculator to get a shipping price. If the parcel is small but heavy, get a shipping cost based on dimensional volume which might be cheaper. Remember that when calculating postage by weight, use the total weight of the package and not the weight of the product itself.
How do I get a refund from a Chinese company?
How to Get A Refund From Suppliers in China? Confirm whether you are responsible for the quality discrepancy. Collect evidence to prove that the problem of goods is on the supplier’s side. Hire a professional law firm to sue your supplier and get your money back through legal means.
How much does it cost to send small package to China?
4 US carriers who ship to China Service Price* USPS Priority Mail International ~$33 USPS First-Class International Service ~$15 UPS Worldwide Expedited ~$67 UPS Worldwide Saver ~$73.
Will AliExpress steal my credit card?
Yes, it is generally safe to use credit and debit cards for shopping on AliExpress. Many people are afraid that their bank card data can be stolen by fraudsters. When shopping online, you have to confirm any transaction with an SMS password, which makes the experience even safer.
Are all AliExpress products from China?
Unlike Amazon, the majority of merchants selling products on AliExpress are based in China and source all of their merchandise directly from Chinese manufacturers. This keeps costs down and means they can afford to offer free or very cheap shipping as well.
Do I have to pay import tax from AliExpress?
The rules on online orders have changed post-Brexit. If you bought goods under £15 from AliExpress before this year, you didn’t pay any VAT, customs or handling charges. However you now pay VAT on all orders – and the site should add it before you pay.
