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Call the EasyPay Account Service Center at 1-877-323-7433 immediately if your card is lost or stolen. You can also file a claim online. We will deactivate your card to protect you from unauthorized charges. We will also send you a replacement card in the mail.
What do I do if I lost my MetroCard?
If your card is lost or stolen, simply call 511 or 718 330-1234 and follow the prompts until you get to the Balance Protection Program. Then, supply us with the number of the credit, debit, or ATM card you used to purchase your MetroCard.
How do I get a senior subway card?
How to get a Reduced Fare TAP card for Seniors Apply in person for a Reduced Fare TAP card. Get a temporary Reduced Fare TAP card right away at a Metro Customer Center. Apply online for a Reduced Fare TAP card. Seniors can purchase a one-way ride at a discount at our TAP vending machines.
How do I replace a fair fare MetroCard?
Log in to your ACCESS HRA Fair Fares NYC account. Click on the “Report Fair Fares NYC MetroCard Lost or Stolen” link and follow the instructions on the screen. Call 311 for assistance by phone.
How do I transfer my MetroCard balance to another card?
All you need to do is go up to a Metrocard vending machine, insert your card after selecting either “Add Value” or “Add Time,” and the machine will automatically recognize that your card is expired. It will transfer the balance to a new card, and you can then complete your transaction.
Can I put my Metrocard on my phone?
In 2019, the MTA launched a pilot program of its new tap-to-pay system, known as OMNY, that will eventually replace swiping a MetroCard. With OMNY, riders can bypass lines to refill their MetroCards and simply tap their contactless bank cards or mobile wallet app on their smart phones to pay the fare.
Can I buy a Metrocard online?
The MTA New York City Transit (NYCT) does not allow you to buy a Metrocard online or in the mail because they lack the technology and motivation to actually bring things that riders need because they are a government body that lacks accountability.
Does OMNY work for seniors?
Following the completion of OMNY installation at all subway turnstiles and on buses, the MTA will gradually introduce all remaining fare options and programs, including reduced fares for seniors and customers with disabilities, student fares, and more. Additional info about OMNY is available at https://OMNY.info.
Is Metro still free Los Angeles?
Here’s where things get a bit cluttered for student riders: Right now, Metro bus trips are technically free for all riders because the agency stopped collecting those fares amid the pandemic. However, Metro plans to resume bus fare collection on its buses in Jan.
How do I renew an expired reduced fare Metrocard?
Refilling your card Insert your reduced-fare card into the MetroCard machine in stations. Refill it the way you normally would. When you get your card back, you can swipe it as usual and the reduced fare will be automatically applied.
How do I contact MTA customer service?
MTA and Other General Numbers Out of region callers: 877-690-5116. International callers: 212-878-7000. Police Emergencies: 911. MTA Corporate Offices: 212-878-7000. Public Meeting Hotline: 212-878-7199. New York Transit Museum: 718-694-1600. Anti-Terrorism Hotline: 888-NYC SAFE (888-692-7233).
Can you check a Metrocard balance online?
Keep in mind that you cannot check your Metrocard balance online. Currently, the New York City Metrocard does not offer an online method for checking your card balance. If you need to access your balance, you’ll need to do so while at the subway station or using the bus.
Can you transfer MetroCard balance to OMNY?
MetroCard and OMNY are two separate systems, so it is not possible to transfer MetroCard value or passes to OMNY.
How do I refill my MetroCard online?
Steps To Recharge Metro Card Online Visit www.dmrcsmartcard.com (Official website of Delhi Rail Corporation Limited) Enter your Card ID and the amount in the Quick Top Up section on the homepage. Press Continue. You will be directed to a new page.
What is OMNY MTA?
OMNY is the MTA’s new fare payment system. With OMNY, you can use your own contactless card or smart device to make fare payments and enter the system. OMNY will combine fare payments and mobile ticketing across subways, buses, and commuter rail. ask questions to OMNY customer service representatives, and more.
Will there be an OMNY card?
Earlier this month, the MTA began distributing OMNY cards to retailers across the five boroughs, giving New Yorkers their first look at the sleek new card that will be used to tap onto the city’s buses and subways in the years to come. Here’s everything we know so far about the new OMNY card.
Where can I buy MetroCards?
Where to buy a MetroCard At a MetroCard machine in a subway station. These machines are in most subway stations. At a station booth. Note: Most station booths are not making transactions because of the coronavirus pandemic. Through your employer. At mobile sales buses and vans. At a local retailer.
How do you put a Metrocard on your phone?
It’s the first mobile-pay option Metro has rolled out. All you need to do is add a new or existing SmarTrip card into the Apple Wallet app and tap your device where you used to touch a SmarTrip card. No longer will you have to stand in line at the vending machine or rifle through your wallet, Metro says.
How much is NYC subway senior?
About subway and bus fares People with disabilities or who are 65 or older are eligible for a reduced fare. An unlimited ride MetroCard can save you money. These give you unlimited swipes for a certain length of time. MetroCards cost $1.
How do I get a senior citizen card in New York?
Option 1: Apply by mail Download and complete an application. For people 65 and older. Include a passport-style photo. It should be 2 inches by 1.5 inches. Include a copy of a valid ID as proof of age. For riders with disabilities, include proof of a qualifying disability. Mail your application and documents to us.
Do you need an account to use OMNY?
Do I need to create an OMNY account to use OMNY? Creating an OMNY account is not required. However, there are many benefits available to you by registering for an OMNY account. For example, you can access a secure, personalized dashboard, where you can view up to 12 months of your trips and charges.
